Address
Form of workThe Medication History Technician will obtain medications histories for (1) patients to be admitted through the emergency department, (2) newly admitted patients who require a Medication History interview, and (3) upcoming surgery patients (interview by telephone). The Medication History Technician will consult several sources to obtain a complete and accurate Medication History. Interviews with patients and/or caregivers are supplemented as needed with review of retail pharmacy records and transferring hospital medication administration records (MARs).
JOB FUNCTIONS
ESSENTIAL JOB FUNCTIONS include, but are not limited to:
* Obtain patients' complete and current medication histories using multiple sources of information.
* Ensure timely completion of Medication History for review by admit physician
* Conduct patient or caregiver interviews to obtain the most up-to-date medication histories for patients admitted to the hospital, including over the counter, herbal and dietary supplements
* Communicate with external pharmacies, physicians, insurance companies, and/or use third-party software to obtain patients' medication histories, including drug names, strengths, directions, quantities, refill dates, last taken date/time
* Accurate and complete Medication History documentation in the hospital's electronic health record system for review and reconciliation by attending physicians
* Coordinate with other healthcare professionals including nurses, physicians, and case managers to identify high priority patients in need of Medication History interviews
* Resolve all Medication History discrepancies and contact pharmacists and/or physician timely to review and reconcile the list
* Conduct in-person patient and caregiver interviews to obtain a complete and accurate Medication History
* Resolve all Medication History discrepancies and contact clinical pharmacists for assistance as needed
* Conduct Medication History quality audits
* Assist with ED (Emergency Department) medication distribution and perform monthly unit inspections/audit rounds in the ED
* Prioritize workload effectively to achieve optimum productivity in relation to changing needs of the patients, nurses, physicians, case managers and clinical pharmacists
Skills:
* Attention to detail reflective of accuracy in performance.
* Working knowledge of drug names (brand and generic), uses, doses, and formulations.
* Strong prioritization skills and an ability to work independently with minimal supervision.
* Customer-service oriented, inclusive of effective interpersonal and communication skills.
* Ability to use platforms within Microsoft Office (basic computer skills).
* Ability to adapt to changing work environment and respond accordingly.
HIPAA REQUIREMENTS:
Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: Medical records w/ limit to job functions both paper and electronic, patient demographics, lab and radiology results, patient information related to surgery or appointment schedules, medical records related to quality/data, patient financial information and 3rd party billing, information related to patient location, religious beliefs, research information, and/or public health records, employee prescriptions, investigatory information.
SAFETY REQUIREMENTS:
Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: Incident reporting, handling of wastes, sharps and linen, PPE, exposure control plans, hand washing, environment of care, patient identification, transporting medications, and receives meds and/or orders.
