Ecommerce Personal Shopper

Education: High school diploma or general education degree (GED) preferred

Work Experiences:

• At least one years of retail experience in a complex, large format store
• In-direct support of people and processes to drive operational excellence and expected sales targets

Skills:

• Excellent customer service orientation
• Effective problem solving and communication with customers and team members
• Operate and coach others on use of related equipment, symbol and telephone
• Reads, interprets and follows documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals.
• Writes routine reports and correspondence
• Applies common sense understanding to carry out instructions furnished in written, oral or diagram form
• Working knowledge of inventory software, order processing systems, and Microsoft Office products such as Word and Excel

Responsibilities:

• Key contributor on both the Operations and Loss Prevention teams in minimizing shrink through visibility of high theft categories and better inventory controls.
• Drives customer service through cross functional partnerships and by ensuring compliance to Academy’s established sales, safety and security procedures and practices.
• Documents and maintains records of incidents relating to loss prevention and safety issues.
• Monitors and accurately reports adjustments and discrepancies to store technology to ensure company security standards are maintained.
• Partners with Compliance team to execute product recalls and related processes.
• Attends and participate in all required trainings and meetings.
• Provides continual feedback on processes and procedures; suggest methods to improve department operations, efficiency and service to both internal and external customers.
• Reads, understands and follows company policies, procedures and safety rules.
• Adhere to company work hours, policies, procedures and rules governing professional staff behavior.
• Duties may change and team members may be required to perform other duties or roles as assigned.

Physical Requirements & Attendance

• Ability to work a flexible schedule that includes nights, weekends, and holidays as needed.
• Constantly required to hear, stand, handle, use fingers, grasp, and use repetitive motions (hand/wrist/fingers) and feel.
• Frequently required to walk, reach, and talk.
• Occasionally required to sit, climb, balance, stoop, kneel, crouch, push and pull.
• Constantly lift up to 10 pounds and occasionally lift 11 to 30 pounds.
• Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: 15 – 30 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend

Ability to Relocate:

• Denton, TX 76201: Relocate before starting work (Required)

Work Location: In person