Ecommerce Merchandising Coordinator

OBJECTIVE OF THE POSITION

Under the direct supervision of the Ecommerce Merchandising Manager, and overall direction of the Sr. Director of Digital Ecommerce, the Ecommerce Merchandising Coordinator will contribute to the overall success of Ecommerce by working closely with cross-functional teams to optimize and support the day-to-day operation of Jamesperse.com. This role plays an active part in contributing to the growth of the business by assisting in the execution of efficient processes and maintaining attention to detail. This role is focused on improving the on-site experience by creating compelling product listings and overseeing the entire sample management process.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

• Assist  in managing online merchandising. Work closely with planning, design and merchandising teams to help create and update online product styles and descriptions.
• Support in maintaining the site's navigation structure, ensuring comprehensive online product coverage and accuracy of data under the guidance of the Ecommerce leadership team.
• Help update and maintain all online content, collaborating with relevant departments for accuracy and consistency.
• Serve as a liaison among fulfillment, customer service, and marketing departments to facilitate a unified customer experience.
• Assist in the collaboration with the creative services team in scheduling and executing product photo production shoots.
• Assist in coordinating and planning email marketing campaigns, in partnership with the Digital Marketing Manager.
• Support the setup, delivery, and reporting of email campaigns, providing insights and analysis to supervisor.
• Act as a supportive role in championing customer experience on the website, assisting in monitoring and testing site usage/performance under the Ecommerce team's direction.
• Assist in running ongoing and ad hoc performance reporting (sales, inventory, and site metrics), helping to consolidate and report on KPIs.
• Help identify, manage, and escalate the need for new online projects, providing support and insights to the Ecommerce team.
• Provide task management and project guidance on internally developed website features.
• Engage in interactions with online marketing programs (SEO/SEM/Affiliate), contributing to the strategies developed by the Ecommerce team.
• Other duties as assigned.

PRINCIPAL SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES REQUIRED

Education: 

• BA degree or equivalent experience, preferred.

Work Experience:

• Experience using Microsoft Office Programs, namely Word, Excel, and Outlook
• Experience using Shopify, preferred. 
• Retail and Ecommerce experience in Apparel and or Fashion Industry, preferred.
• Creative writing skills are a plus.

Skills: 

• Strong organizational skills and attention to detail
• Ability to work in a fast-paced environment independently and within a team to meet deadlines.
• Maintains good energy and a positive attitude.
• Adapts to change and receptive to feedback and suggestions.
• Models’ teamwork to staff and treats staff with respect.
• Communicates effectively and professionally.
• Understanding of basic Ecommerce operations
• Keenly interested in the development of Ecommerce and online shopping.   
• Previous experience successfully collaborating with creative and technical team members in an Ecommerce setting.

PAY TRANSPARENCY 

This position is full time regular, benefit eligible and pays $26.50 to $31.25 per hour. 

JAMES PERSE was founded over 20 years ago in Los Angeles, California by its eponymous designer. James’ signature design philosophy and aesthetic – the pairing of elegance and sophistication with simplicity and comfort – is borne from his passion for minimalist architecture and (as a Los Angeles native) his intimate familiarity with west coast indoor / outdoor living and the casual clothing inspired by it. This approach has been applied to each step in developing the JAMES PERSE brand, which has become synonymous with Southern California life and style.

At the Company’s inception, James’ mission was to bring an elevated look and feel to unique baseball caps and basic tees. Two decades later, the Company has expanded to producing full lines of its famously soft and meticulously constructed modern classics for men and women, as well as home furnishings, accessories, and limited edition goods.  Our collections are sold in over 40 JAMES PERSE boutiques, as well as in fine department and specialty stores around the world.

Our employees are smart, creative, passionate, and service-driven individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences, and support policies and practices that prohibit discrimination against any person because of race, color, national origin, religion, gender, gender identity, age, marital status, disability, sexual orientation, or any other characteristic protected by applicable law.

JAMES PERSE offers competitive benefits packages, including health, dental, and vision insurance, life insurance, short-term and long-term disability insurance, flexible spending

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

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