The Family Health Advocate serves to enhance and protect the quality of life for tribal members within the service delivery area, through outreach to Early Childhood Education program enrolled children/families in order to maximize the effective utilization of available health care, health education, disease prevention dental, mental health and social services. The position operates under the direct supervision of the ECE Director in partnership with the tribal CHR Supervisor and the guidance of the Health Clinic RN.
Duties Include:
- Educating: Assists individuals and families in the timely, effective and appropriate use of health facilities, resources and preventative and curative practices and services. Informs, community members of the services available at the SKlallam Health Center and other resources in our area, provides appropriate informative materials.
- Provide training and information support for enrolled families and teaching staff on communicable diseases and safety practices.
- Resource Access Assistance: Assists individuals interpreting eligibility requirements, completing necessary forms and applications and problem solving with various health and social services agencies and providers.
- Transporting, Advocacy and Liaison: Transports enrolled children/families to health care facilities as necessary, in accordance with established policies and procedures. Accompanies enrolled children/families to health providers, facilitates communication and acts as patient advocate.
- Facilitate ongoing health screenings for ages 0-5
- Meetings: Attends and participates in various community meetings and staff committees whose goals directly or indirectly relate to the SKlallam Community Health Representative program objectives.
- Health Fairs and Other Community Events: Coordinates and prepares information and topics for community health fairs and other types of tribal events focused on health education, exercise and other disease prevention activities.
- Reporting: Produces and distributes written and/or verbal reports to Health Clinic staff and outside providers in a timely manner as directed.
- Assist medical staff with and follow up on specialty referrals for enrolled children/families that includes outside medical providers and services.
- Provide outreach for well child checkup reminders and follow up
- Via client interviews and completed health questionnaires, gathers updated medical history data & preventive care data and enters information into the electronic medical record.
- Attends and participates in clinic/PRC staff meetings, clinic staff meetings and other meetings where goals directly relate to the SKlallam Health Clinics objectives.
- Maintains an efficient system of documentation and filing to ensure client information is readily and confidentially retrievable.
- Actively develops positive relationships with enrolled children/families, community members and local physicians, agencies and organizations that serve or may serve as resources to the client.
- Maintains the highest standards of ethical conduct; including maintaining the strict confidentiality of client information.
- Ensures the timely, accurate and complete documentation on client charts as well as documentation to outside agencies and medical providers.
- Ability to be flexible as daily duty assignments can change based on the needs of the clinic, CHR program, and ECEP.
- Work with the immunization coordinator and become familiar with the WA State Immunization registry
- Serve as liaison between health clinic and ECE, including participation in the ECE Health Services Advisory Committee.
- Maintain and provide first Aid support for all classrooms utilizing cultural and natural resources to introduce and provide natural SKlallam remedies in first aid kits
- Conduct health checks to ECE staff 3 times a year
- Review incident reports and assist ECE staff in data analysis
- Provide support during tribal pandemic responses to assure the health and safety of ECE operations.
Qualifications:
- Education: High School Diploma or GED required.
- Licensing: Certified Nurses Assistant (CAN) certification required within the first six months of hire, First Aid Certification. Defensive Driving Certification are required.
- Deep respect for tribal members, values, sovereignty and history
- Outstanding customer/patient service skills
- Computer Skills: Experienced or able to learn: PC network, NextGen electronic health records, data entry programs such as the WA State Immunization Registry (WAIIS), Microsoft Word, Excel
- Interpersonal Relationship Ability: Ability to interact with others in a professional and compassionate manner, maintain confidentiality and work well as a member of a team.
- /Valid Washington Drivers license and acceptable 3-year driving history.
Other Requirements:
- All ECE staff members who provide client transportation services, whether full-time, part-time, on-call or volunteer, may be subject to annual drug testing.
- Provide transport for enrolled children/families and patients in tribally-owned vehicles to health care appointments and other transports as assigned and referring any inappropriate client and/or patient to the CHR Supervisor for resolution.
Travel Requirements:
- Local, statewide and out of state travel may be required.
Physical Requirements:
- Regularly required to finger, handle, reach with hands and arms
- Frequently required to walk, sit, stand
- Occasionally required to lift and/or move up to 50 pounds
- Normal audio and visual acuity