- Focusing on online business of Office Product national accounts, key B2B Marketplaces, and D2C Lavazza online channel.
- Drive initiatives that enhance customer experience, increase market share, and drive profitable growth.
- Establish sales budgets, goals, risk profiles, and objectives for each channel assigned.
- Identify new channel opportunities and develop innovative approaches.
- Ensure an engaging and compelling online presence to drive customer acquisition and retention.
- Internalize our customers' strategies and develop differentiated joint business plans that align with shared objectives.
- Innovate our go-to-market principles to deliver a highly coordinated and results-oriented commercial and promotional plan.
- Drive value chain reaction for Route-to-Market to set up and promotional plan redaction and roll-out to drive incremental sales.
- Liaise with partners in Operations/Demand Planning to drive joint forecasting and operational innovation (enablers for new product offer).
- Work close to our B2C team to deliver the set-up/management of product offer (e.g. portfolio) and commercial offer (e.g. pricing, promotions) with each channel responsible.
- Collaborate closely with key partners to improve online business opportunities.
- In market presence when needed working with distributor partners.
- Bachelors Degree in Business Management, Marketing, or related field
- 4+ years experience in customer-facing Key Account Management required, B2B consumer goods, preferred
- 2+ years experience in E-Commerce Sales
- 2+ years of experience in the selling in the Office Product channel or Coffee category preferred
- Demonstrated ability of proactively interpret digital trends and think criticality to challenge the status quo Experience working in a distributor environment preferred
- Ability to efficiently and effectively learn new technology
- Strong written and verbal communication skills; comfortable presenting (virtually and in-person) to Executive Leadership and cross functional leadership and peers
- High attention to detail, with the ability to multi-task and effectively prioritize, ability to problem solve and create solutions
- Ability to forecast, prioritize multiple projects and activities
- Ability to occasionally lift and/or move up to 50 pounds
- Ability to sit for extended periods of time
- Travel expectations: up to 20% annually, nationally and to NYC/West Chester office as needed
- Competitive Medical, Vision, Dental Benefits
- 401K Package
- Employee Assistance Program
- Ability to be barista certified
- Tuition Reimbursement
- Performance Development Plans
- Employee Discounts
- Free coffee, anytime!
Job Segment: Demand Planner, Supply Chain, Sales Management, Food Service, Marketing Manager, Operations, Sales, Hospitality, Marketing