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Form of workPOSITION SUMMARY
The individual in this role is responsible for overseeing all strategic E-commerce accounts in the US and the UK, encompassing comprehensive management of various aspects including service level metrics, sales, and continuous improvement efforts.
ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS (Education, Experience, & Skills required)
The individual in this role is responsible for overseeing all strategic E-commerce accounts in the US and the UK, encompassing comprehensive management of various aspects including service level metrics, sales, and continuous improvement efforts.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Oversee all aspects of Online Ecommerce Account(s)
- eBay, Walmart, Amazon (Seller Central / Vendor Central)
- Expand into new territories, including EU, Canada, and Asia
- Manage future retail-type accounts, such as Walmart (1P)
- Possess knowledge of PPC campaigns and Keyword Targeting to drive targeted traffic and conversions
- Take responsibility for Sales Promotions and implement SEO strategies for improved visibility and rankings
- Maintain Brand Registry for brand protection and enhanced brand presence
- Understand A+ content and store management to optimize product listings and improve customer experience
- Conduct A/B testing and analyze results to refine strategies and drive better outcomes
- Ensure listing optimization on all marketplaces to maximize product visibility and sales potential
- Manage and respond to customer feedback, addressing concerns and maintaining a positive brand image
- Promote a collaborative work environment, encouraging effective communication and cross-training initiatives to enhance team productivity, versatility, and skill development
- Undertakes additional responsibilities and tasks as directed by management
QUALIFICATIONS (Education, Experience, & Skills required)
- Bachelor's degree in Business Administration, Marketing or a related field
- 5+ years of experience with online retail required (Amazon, Walmart, eBay, Newegg)
- Automotive experience preferred
- Minimum of 2 years' experience in online marketplaces required
- Channel Advisor experience preferred
- Proficient in Microsoft Office applications such as Excel, Word, and Outlook
- Demonstrates the ability to design workflows and procedures, generate innovative solutions, identify and resolve issues promptly, and coordinate projects effectively
- Displays proficiency in project management and coordination
- Exhibits professional experience working collaboratively in a team environment
- Shows the capacity to generate creative solutions
- Demonstrates skill in writing routine reports and correspondence
- Possesses effective verbal communication skills, with the ability to address groups of customers or employees in an organization
- Must possess excellent communication skills, both written and verbal
- Demonstrates a high level of accuracy and thoroughness in work
- Displays diligence in completing tasks in a timely manner, utilizing effective time management skills
