E-Commerce Fulfillment Assistant

Job Summary:The Ecommerce Fulfilment Assistant plays a crucial role in ensuring the smooth and efficient operation of our ecommerce order processing and customer service functions. This role involves processing orders, managing inventory reports, daily billing reports. The ideal candidate should be detail-oriented, organized, and capable of multitasking in a fast-paced environment. Duties/Responsibilities:

· Process paperwork for incoming orders daily, ensuring accuracy and efficiency.

· Send daily pull ticket orders to the designated individual (e.g., Brandon) to prepare orders for shipment.

· Generate daily inventory reports for key partners such as TSC, Lowes, and HD.

· Handle daily invoicing for HD orders and post monthly payments in Jim's system.

· Respond promptly and professionally to customer service inquiries via phone, email, and direct message.

· Other duties as assigned.

Required Skills/Abilities:

· Strong attention to detail and accuracy in order processing and inventory management.

· Excellent communication skills, both written and verbal, for handling customer inquiries.

· Proficiency in Microsoft Office Suite and the ability to learn and use internal systems.

· Ability to adapt to a fast-paced environment and handle multiple tasks simultaneously.

· Team player with a willingness to assist where needed.

· Strong organizational and problem-solving skills.

· Ability to work independently.

Education and Experience:

· High school diploma or equivalent; additional education or relevant certifications are a plus.

Physical Requirements:

· Prolonged periods sitting at a desk and working on a computer.

Must be able to lift to 25 pounds at times

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

If you are a motivated individual with a passion for e-commerce and a desire to contribute to the success of our online business, we would love to hear from you. Apply today to join our dynamic team as an E-commerce Specialist!

Frantz Wholesale Nursery, LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Frantz Wholesale Nursery, LLC makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy

Job Type: Full-time

Pay: $20.97 - $23.06 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Work Location: In person