E-Commerce Coordinator

At SCUF Gaming, we are seeking a talented E-commerce Coordinator to join our forward-thinking marketing team. This role is integral to the development and execution of our e-commerce strategy, focusing on enhancing the online shopping experience and driving sales through our digital platforms. The ideal candidate should be deeply passionate about digital marketing, possess a strong analytical acumen, and have a thorough understanding of the gaming industry. We value individuals who are creative problem solvers, enthusiastic about data-driven decision-making, and have a genuine connection with the gaming community.

Position Summary, Responsibilities and Expectations:

• Think like a customer: Continuously improve the online customer experience by analyzing user behavior, conducting user testing, and implementing enhancements to increase conversion rates, reduce bounce rates, and improve customer satisfaction
• Support website merchandising tasks partnering with the larger e-commerce team - including product set up, categorization, promotion and campaign set up based on the commercial calendar with full website replication responsibilities using Magento
• Create and maintain item master in collaboration with Sr. Site Merchandiser to gather and maintain product information.
• Manage and execute product-level promotions, price changes and inventory updates in Magento
• Responsible for accurate product attribution and the relevance of attributes to the overall product assortment and site navigation
• Optimize navigation, sorting, refinements, and onsite search identifying opportunities utilizing Business Manager, Prismic CMS and Google Analytics; drive changes based on consumer behavior and competitive insights.
• Support content publishing using the Prismic CMS platform, and deliver in a timely manner with high accuracy.
• Mine consumer feedback via online ratings and reviews and customer service team to identify optimization opportunities
• Analyze and report on daily / weekly / monthly onsite content & merchandising performance using Google Analytics to provide recommendations to be reviewed by the ecommerce team, documenting results and sharing best practices with the rest of the team.
• Execute SEO strategies presented by agency partners.
• Conduct regular on-site testing for accurate product navigation and proactively identify and correct issues that surface.
• Partner with product and creative teams to ensure product page set-up aligns with strategic intent by maintaining and updating site standards of page creation
• Conduct monthly competitive analysis to understand market trends in campaigns, promotions, UX/UI, website features, etc.

Essential Skills and Experience:

• 0-3 years of experience in e-commerce merchandising with proven experience in online category management and merchandising
• Strong verbal, written and PowerPoint presentation skills
• Proactive, self-motivated individual who is analytical in nature with a keen eye for online merchandising, design, UX principles/best practices and touts a structured approach to tasks
• Strong attention to detail and quality of work, excellent organizational and project management skills.
• Experience working in Google Analytics or similar reporting tools.
• Be data driven, analyze data quantitatively & qualitatively and use customer research, data and metrics to back up assumptions and identifying opportunities
• Passionate about gaming and familiar with the gaming community and culture
• Bachelor's degree in marketing, business, or related field. 

SCUF Gaming leads the market for performance controllers and accessories, having pioneered innovative gaming features that help casual gamers play at their best and are a key ingredient to the success of countless esports professionals. SCUF Gaming provides superior accessories and customized gaming controllers for console and PC that offer a number of features custom built to increase hand use and improve gameplay. Headquartered in Duluth, GA, SCUF Gaming is a strong enthusiast gaming brand with an expansive IP portfolio and deep partnerships within the esports space.

In December 2019, SCUF Gaming merged with CORSAIR, and remains a separate brand within CORSAIR - a world leader in providing high-performance PC peripherals and components to gamers, enthusiasts, and esports athletes.

BENEFITS: 

• Comprehensive medical, dental, and vision benefits  
• 401K Plan 
• Tuition Assistance 
• Bonus
• Employee Discount Purchase Program 
• Paid Parental Leave 
• Employee Stock Purchase Program 
• Generous paid time off and holidays