Address
Form of workJob Description
- Lead and deliver requirements, scoping and design workshops, ensuring requirements are well documented.
- Provide expert level support and technical mentoring to implementation team.
- Maintain deep, comprehensive knowledge of Dynatrace’s capabilities and constraints.
- Recognize and develop opportunities to leverage Dynatrace as a platform.
- Partner with product owners on platform road mapping, communicating prioritized customer integrations/new products with leadership.
- As a senior technical member of the team, deliver hands-on configuration, development and integration services and serve in a delivery assurance capacity for all project deliverables.
- Plan and coordinate all phases of testing and test acceptance; design and oversee development of testing related work products; lead test remediation cycles.
- Support practice build efforts to include development of practice intellectual property (IP).
- Develop and present business case material for senior prospect and customer stakeholders .
- Create and deliver tailored presentations and product demonstrations.
- Scoping and delivering Proof of Concept / Proof of Value engagements with prospects.
- Responding to Request for Information/Proposal documents.
- In conjunction with Sales Personnel and Professional Services, conduct transition briefing - communicate commitments, expectations, etc in preparation for deployment.
- Act as the Dynatrace subject matter expert at Executive briefings/marketing events.
- Assist with understanding licensing growth models and mitigation planning.
Qualifications:
- More than 10 years of experience in the IT industry.
- Background and deep experience with Dynatrace is mandatory with accreditations, Dynatrace Associate or Professional certifications preferred.
- Experience in architecture, capacity planning, and development practices.
- Engaging presentation style, with the ability to control and manage multiple presentation scenarios.
- Ability to work under pressure and work on multiple campaigns at the same time.
About Harvard Partners Trusted IT Advisors:
Harvard Partners is a management consulting firm focused on helping companies more effectively leverage their IT investment. We engage with the C-Suite and Technology Team to help them better understand their IT infrastructure and process in order to align the technology strategy and organization to reach the firm’s strategic business goals.Some of our practices include:• Program/Project Management and "PMO as a Service"• IT Assessments• Business Continuity/Disaster Recovery• Optimized Infrastructure• Concierge Managed Services• Data Center Strategy, Transformation, and Migration• Cloud Management Programs• Security Assessments and Remediation• Staffing, technical & tacticalWorking with the client’s staff, vendors, and consultants, we deliver supportive and collaborative engagements where direct dialog, simplified reporting, productive meetings, and clear responsibility and accountability encourage active participation resulting in consensus-based business outcomes.
