Donor Services Administrator

Donor Services Administrator

Job Summary: The Donor Services Administrator supports day-to-day operations of the Development Department. Key duties include:

Essential Functions and Responsibilities:

- Performs gift/data entry in the Tessitura database and produces acknowledgement letters in a timely manner.

- Ensures current prospect, renewal, lapsed, and member acknowledgement letter templates are used as needed.

- Serves as backup for generating/sending renewals for all three facets of membership.

- Maintains individual donor notes to individual records in Tessitura, regularly logging notes of interactions with patrons.

- Generates reports from Tessitura database, including but not limited to donor and prospects reports, and mailing lists.

- Assist with and attend donor events.

- Maintains the donor and board files by scanning and filing donor gift documentation.

- Regularly tracks audits and reconciles donations, including in-kind, with the Finance department.

- Maintains and updates written procedures manual.

- Works with Donor Operations Administrator to research and track grants.

- Provides general support for all administrative functions of the development department, including data input and integrity, incoming calls, calendar maintenance, mailings, and other coordinating needs.

- Other duties as assigned

Education and/or Work Experience Requirements:

- Excellent written and verbal communication skills.

- Ability to communicate and socialize with a wide range of supporters and patrons, including board members and major donors.

- Ability to manage multiple priorities in a fast-paced environment.

- Ability to efficiently multi-task.

- Strong computer skills in Microsoft Office, Microsoft Excel, donor database software programs, and the use of the Internet are required.

Physical Requirements:

- Ability to occasionally lift up to 30 lbs.

- Ability to sit for long periods of time and use computer.

- Ability to work in an occasionally moderately noisy environment.

- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards

- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person