Donations Associate

**STARTING WAGE $14.50/HR WITH INCREASE TO $15.00/HR AT 90 DAYS OF EMPLOYMENT!

**COMPANY INCENTIVE PROGRAM FOR ALL EMPLOYEES!

PURPOSE OF THE ROLE:

The Donations Associate moves incoming product from points of entry to their respective production area(s) for sorting, baling, or disposal. Our culture assumes we can count on one another, engage with respect and professionalism, and continue our exceptional tradition of serving the public and our partners through teamwork and cooperation.

KEY RESPONSIBILITIES:

• Ensure a great donor experience by providing consistently excellent customer service.
• At the donation door - greet customers, determine acceptable donated items, tactfully reject unusable items, unload donated goods, provide receipts, sort and distribute goods for processing, remove trash, complete all necessary paperwork such as daily donor logs.
• Deliver unsellable product to the compactor for baling, stacking, and preparation for shipment. Complete all paperwork necessary for resale. Load bales onto trucks at the direction of Management.
• Emphasize safety in the use of heavy equipment to avoid employee injuries.
• Maintain a working knowledge of CommunityAid sales and marketing efforts, including current store needs.
• Maintain a neat and organized work area.
• Immediately report theft, injuries, and unsafe equipment or conditions to Management.
• Comply with CommunityAid’s Employee Handbook and any other established standards, policies, and directives of CommunityAid Management.
• Work with a high degree of flexibility and responsiveness to meet store needs, including providing assistance with “rag out,” store opening and closing, and other tasks as assigned by Management.
• Perform other duties as assigned.

CORE COMPETENCIES:

• Embrace, exemplify, and endorse CommunityAid’s 12 Core Behaviors
• Strong customer service and interpersonal relationship skills
• A positive attitude
• The ability to work professionally with customers, co-workers, and Management
• The ability to maintain a clean, safe, and organized work environment
• Function effectively both independently and in a team, depending on the needs of the company
• The ability to work in a fast-paced environment
• The ability to focus with attention to detail
• Flexibility to respond to the changing needs of the work environment, including willingness to move from one job role to another at the direction of Management

QUALIFICATIONS:

High School diploma or equivalent preferred
Ability to pass post-offer, pre-employment physical lift test and drug test
Minimum of six months experience working in a warehouse/donations position
Ability to obtain Forklift certification
Scheduling flexibility and evenings and weekend availability
Proficient in reading, writing and speaking English
Minimum age 18 years old
Adherence to consistent attendance and weekly hours expectations defined by employee’s DoL status (full-time/part-time/seasonal)

PHYSICAL REQUIREMENTS:

Ability to lift and carry up to 75 pounds
Ability to push and pull up to 75 pounds
Ability to stand for extended periods