Donation Support Coordinator-Night Shift

***EVENING SHIFT AVAILABLE***

WHO WE ARE?

Eversight is a charitable, not-for-profit organization dedicated to the preservation and restoration of sight through transplantation, research, education and partnership. Our network of community-based eye banks in Illinois, Michigan, New Jersey and Ohio recovers, evaluates and provides human eye tissue for transplantation; supports research into the causes and cures of blinding eye conditions; promotes donation awareness through public and professional education; and provides humanitarian aid to people around the world in need of sight-restoring services. We have an amazing mission, to restore sight and prevent blindness through the healing power of donation, transplantation and research!

WHY WORK FOR US?

Too many reasons to list them all but to start our mission is amazing, our values of Service, Drive, and Trust are embedding into our DNA, our supportive, fun, collaborative, engaging, dynamic,work culture, we hire the best people and get to work with the best! We believe work can be awesome!

This position is responsible for determining donor eye tissue eligibility based on Eversight and EBAA Medical Standards and in full compliance with state and federal regulations.

Summary
This position is responsible for being the first point of contact for eye donor referrals. With moderate supervision, performs the intake of referrals, screening of donor information for transplant or research suitability, communication with next-of-kin, and the coordination of eye tissue recovery and tissue transportation.

Hybrid Role: 1-2 days in-office per week

Hours: 6 pm - 6:30am

Pay: $20/hour starting pay rate

Essential Job Functions

• Coordinates the recovery of donated human eye tissue with other procurement agencies, hospitals, medical examiners/coroners and funeral homes.
• Dispatches technicians to perform recoveries.
• Screens medical/social/behavioral history to determine donor eligibility. Contacts medical professionals for donor medical or ophthalmic history, and other follow-up as necessary.
• Approaches next-of-kin to conduct interviews and obtain authorizations.
• Provides accurate and detailed information regarding donor history to staff via systems and written and verbal communications.
• Handles all donor-related information in a confidential, professional manner.
• Maintains professional relationships with physicians, physician staff, hospital/surgical center staff, peers, other eye banks, and other agencies.
• Serves as the back-up to field after-hours telephone calls for any departments within the Eversight organization.
• Provides weekend coverage and work on-call shifts as assigned.
• Demonstrates a commitment to the Mission and Values of Eversight.
• Other Duties: New tasks, duties and responsibilities may be added at any time, with or without notice to the employee. This job description is not intended to cover or describe all of the tasks, duties and responsibilities the employee may be required to or asked to perform.

Qualifications
Education: Undergraduate studies in related field preferred.
Experience: Experience in medical field preferred.
Skills: The ability to communicate effectively and empathetically with those in various emotional states. Effective planning and execution of complex tasks. Ability to interact professionally with peers and healthcare staff.
Knowledge: Valid driver’s license.

Work Environment & Physical Demands
Work is primarily performed in a normal office environment. While performing the duties of this job, the employee is frequently required to sit for long periods of time. Routine use of computer, phone and fax. Limited noise, room temperature fluctuation and dust are possible. Availability to work a day shift, flexible on which day of the week as the Donation Support Center operates 24 hours a day, 7 days a week.

The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Organizational Relationship: Reports to Manager or Director.