Domestic Violence Shelter Advocate
Part time - 4pm-12 am, Friday, Saturday, Sunday
Occasional fill in shifts may be available
Position summary:
The Shelter Advocate is responsible for direct services to residents in the shelter. The Shelter Advocate will be responsible for maintaining accurate records of services provided to the resident during their shift. The Shelter Advocate will support individuals and families that have experienced Domestic Violence by using tools such as, active listening, empathetic response, crisis management, creative problem solving and connecting clients with community referrals and resources to meet their needs.
Specific tasks/duties:
Client services:
- Provide crisis line support and screens clients for admission to the shelter. Provide referrals as appropriate to crisis line callers.
- Upon client entrance into the shelter, complete intake packet and assessments with new shelter residents and answer any questions they may have regarding the daily operation of the shelter and the program.
- Explain shelter policies to new intakes.
- Complete shift change reports and input client data into ClientTrack as needed.
- Provide Domestic Violence and life skills education and supportive services to empower survivors to be self-sufficient and independent free from abuse.
- Assist with safety planning, provide residents with resources and referrals for community partners, employment, transportation, housing, health/mental services.
- As needed, advocate for client with other social services agencies, shelters, mental health facilities and schools.
- Track outcomes and provide required documentation for services delivered in a timely manner.
- Upon training, assist with preparation of No-contact orders on the INcite system
Shelter operations:
- Ensure completion of assigned chores to residents to maintain cleanliness of shelter.
- Ensures equipment and work areas are clean, safe, and orderly.
Outreach
- Networks and collaborates with community partners.
- If assigned, presents educational programs to community organizations.
- If assigned, attends provider fairs and community events.
Other:
- Ensures adherence to universal precautions, fire safety and hazardous materials precautions.
- Maintains current knowledge of primary areas of responsibility through attendance of educational programs.
- Demonstrate an attitude of teamwork and professionalism. Work collaboratively to meet departmental and facility goals and be willing to perform other responsibilities and duties as assigned.
Mission/Values:
- Supports, upholds, and maintains the mission of Haven House, Inc.
- Respects and safeguards the confidentiality of information regarding residents, coworkers and the facility and holds others, including shelter residents, accountable to the same standard.
- Projects a professional and caring demeanor in interactions with residents and co-workers
- Takes ownership of job responsibilities by initiating prompt and appropriate action/follow-up in all areas. Insures appropriate and timely resolutions to situations.
- Exhibits resourcefulness and initiative in anticipating and meeting the needs of residents and co-workers in a proactive manner.
- Welcomes suggestions and new ideas as an opportunity o learn, grow, and improve services.
Haven House, Inc is an Equal Employment Employer. It is the policy of Haven House, Inc. to provide equal employment opportunities to all people without regard to race, religion, color, sex, age, ethnicity, national origin, disability status, sexual orientation, sexual identity or expression, marital or family status, or veteran status or any other characteristic protected by law.
Bachelor's degree in human services, psychology, social work or criminal justice preferred or 1+ years experience in these fields.
This position is grant funded, continuation of this position is dependent on continued grant funding. As a state funded grant position, the employee will be subject to fingerprinting and background checks.
Job Type: Part-time
Pay: $15.00 per hour
Schedule:
- 8 hour shift
- Evening shift
- Weekends only
Work Location: In person