Dogtopia, the industry leader in Dog Daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual to lead our team as Operations Manager. This is a role for someone with a management and Operations background who understands hard work, how to deliver and train others to provide top customer service and ensure a great environment for the dogs in our care. This person should love dogs - and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus!
Now that we have the fun out of the way let’s get into what you can offer us.
Team Management
o Creates staffing schedule and monitors daily schedules
o Maintains optimum staffing and development with all employees
o Leads by example by coaching all on contributing to a positive team-oriented culture.
o Delivers written performance reviews and give employees positive acknowledgement when due!
o Onboard all employees and insure each employee has the correct amount of training
- Clean and Safe Environment to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete
o Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards.
o Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues.
Customer Service and Presentation
o Maintains a neat and always organized Front Desk team and area. This includes holding team to professional clean dress.
o Keeps the team members engaged in their duties.
o Strive for high customer review ratings!
o ENJOY your team! GROW your team! And PLAY to your fullest potential
MUST LOVE DOGS!
Job Type: Full-time
Salary: From $38,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Weekends as needed
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Evening shift
Work setting:
- In-person
Work Location: In person