Address
Form of work
SalaryAbout Our Job
With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.
What We Offer
The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $20.26 - $25.32. We also offer generous benefits for full-time employees which include but are not limited to:
- A guaranteed life-long monthly pension, once vested after 5 years of service
- 457B Retirement Plan
- 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year
- Competitive medical, dental and vision plans effective within 1 month of start date
Location
The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. In this position you can expect to rotate between the three Denver Human Services locations during in-office days. Employees must work within the state of Colorado on their off-site days.
Denver Human Services Locations:
1200 N Federal Blvd, Denver, CO 80204
3815 Steele St, Denver, CO 80205
4685 Peoria St, Denver, CO 80239
What You’ll Do
At
Denver Human Services (DHS)
, we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, older adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being.The Performance Improvement and Accountability Division (PIAD) of Denver Human Services is seeking out a flexible, adaptable, and detail-oriented individual to serve as a Document Management Technician.
In this role, you will be working within our scanning operations team. The scanning operations team within PIAD improves the delivery of documents to the Eligibility Technicians within the Family and Adult Assistance Division (FAAD), who are responsible to determine eligibility for public assistance programs (Food Assistance, Financial, Medicaid, and TANF). Duties for this role include file (paper and electronic) manipulation, preparation, maintenance, storage, retrieval, tracking, corrections, retention, and destruction.
Additionally, the Document Management Technician:
- Reviews and evaluates applications and/or documents (both paper and electronic) submitted by clients for public assistance programs to verify completeness and acceptability
- Conducts research through various databases to identify and validate key information and demographics related to submitted client applications and documents
- Prepares and organizes paper applications and/or documents, to then perform all aspects of scanning inclusive of operating and manipulating imaging equipment and software to ensure that scanned images meet quality standards
- Retrieval, opening, and digital date stamping of paper documentation submitted for processing
- Uses public assistance program knowledge and information obtained through database research to input critical data, determine categorization, and route associated applications and/or documents, to create workflow tasks within systems
- Performs quality assurance by examining and checking the accuracy of work completed by peers. Responsible to communicate with tact and collaborate to resolve any errors identified prior to Third Party reception
- Examines, recommends, and implements necessary modifications to current procedures and workflow to ensure efficient and effective Document Management
- Ability to identify and effectively communicate issues that may occur while performing Document Management operations
- Willingness to performs other related duties as needed or assigned
This position requires an online assessment or test. Once you complete your application, if you meet the qualification for the position, you will receive an email from
AssessmentTeam@denvergov.org
with a link to the assessment or test. We recommend that you add AssessmentTeam@denvergov.org
to your safe sender list. If you do not receive the email within 30 minutes of applying, please contact AssessmentTeam@denvergov.org
.About You
What You’ll Bring
We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.
Our ideal candidate has some or all the following experience, skills, and characteristics:
- Prior scanning experience
- Proficient time management skills
- Superior teamwork and customer service skills
- The ability to work individually and within a team effectively
- Flexibility to work different shifts, or at different locations, as needed
- The willingness to learn and fully understand all documents and processes necessary to be successful in this role
- A stable, solid work history
Required Minimum Qualifications
- Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate
- Experience Requirement: Three (3) years of experience performing office support/clerical work
- Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements
Application Deadline
Applications for this position are accepted on a rolling basis. Please submit your application as soon as possible to ensure consideration.
About Everything Else
Job Profile
CC3143 Document Management Technician ITo view the full job profile including position specifications, physical demands, and probationary period, click
here
.Position Type
UnlimitedPosition Salary Range
$20.26 - $30.39Starting Pay
Although our full pay range is included above, the budgeted hiring range for this position is $20.26 - $25.32.Agency
Denver Human ServicesAssessment Requirement
Administrative ProfessionalThe City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click
here
for English or here
for Spanish.
