DocuCert Coordinator

DocuCert Coordinator

About the Job

Longhorn Health Solutions is a full service Durable Medical Equipment supplier located in Austin, TX. We have been in business since 2006 and have been servicing the needs of our patients ever since. We cover the entire state of Texas, focused primarily on Medicaid recipients. We are seeking a Medical Records Coordinator with experience in DME.

After 6 months of in office training, the employee will have the option to work remotely if they meet the required job metrics and if they have a private area at home to work and have reliable internet service.

Responsibilities:

Core duties and responsibilities include the following. Other duties may be assigned.

• Analyze and review medical records for completeness and accuracy of documentation according to specified insurance standards.
• Log and release sales order for delivery after completeness is determined.
• Assure template is set to run monthly after documentation is determined to be complete.
• Send documentation to physician’s office for recertification as needed.
• Turn off template according to company policy.
• Assign severity for needed paperwork for work in progress (WIPs) according to need.
• Monitor completion of medical records in accordance with insurance standards. ·
• Audit incomplete records and send back to physicians as needed and/or creates work in progress (WIPs) accordingly.
• Confers with doctors, nurses, and other health personnel to assure complete, current, and accurate medical records.
• Send complete information to insurance companies for required authorization.
• Maintain and review logs, reports, and statistical records, and research records to locate health data as requested.
• Answer calls from patients and health care facilities as needed. · Maintain and utilize a variety of health record indexes, storage, and retrieval systems.
• Operate computer to process, store, and retrieve health information
• Assist in identification of medical records needed for research using computer indexes.
• Assists DocuCert Manager or DocuCert Lead (s) in special studies or research, as needed.
• Train clerical staff in record logging process activities or authorization request as needed.

Job Type: Full-time

Pay: From $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person