Dock Supervisor

Job Summary

This position is primarily responsible for acting as a liaison between dock personnel and other departments when freight issues and/or discrepancies arise.

Essential Duties

• Operate safely and in compliance with all established HSSE policies and procedures
• Responsible for the efficient and effective handling of all freight within assigned area of responsibility
• Will coordinate, troubleshoot, and expedite any issues that occur on the dock for internal/external customers.
• Oversees dock workers and leads, providing work direction, mentorship, development, and training.
• Ensure the accurate processing and completion of customer orders, shipping orders, or requisitions
• Coordinate, schedule, and maintain internal and external shipments per established guidelines
• Comply with DOT, local, state and federal, and company policies and procedures.
• Lead efficient and timely coordination between the dock, yard, and dispatch business units
• Prepare reports, business correspondence, and procedure manuals as needed
• Will directly support the Dock Manager with day-to-day operations and assume the role whenever the manager is off-site.
• Interpret a variety of technical instructions in mathematical or diagram form.
• Field incoming calls and emails, responding appropriately.
• All other duties as assigned

Qualifications

• High school diploma, or GED equivalent required; additional education is preferred.
• Five years’ experience in warehousing, materials handling, or a related field is required including 2 years of supervisory experience.

• Experience with the unique transportation industry within and to/from Alaska is strongly preferred
• Facilities management experience preferred
• Current driver’s license required

KSAs

• Proficient in MS Office applications, including MS Word, Outlook and Excel
• Excellent written, verbal, and listening communication skills
• Strong safety-mindset, and an understanding of behavior-based safety programs
• Follows instructions, responds to management direction, takes responsibility for own actions, completes tasks on time or communicates alternate plans
• Treats people with respect; keeps commitments, inspires the trust of others, works with integrity and ethically, upholds organizational values
• Leads by example to foster a collaborative team environment
• Strong organizational skills, attention to detail and accuracy
• Working knowledge and use of math skills

Leadership Competencies

• Communication: Express ideas in a clear, concise and convincing manner. Exercise good writing, speaking and listening skills. Use good judgement as to what to communicate and the best approach. Foster an open communication environment.
• Interpersonal Skills: Treat others with courtesy, sensitivity and respect. Build and maintain strong relationships. Be friendly, approachable, humble and authentic. Have an awareness of your own strengths and weaknesses and strive for improvement.
• Respect: Treat people of all levels and all walks of life with respect. Listen for understanding.
• Trust: Earn the trust of others by being well intentioned and fair in all dealings. Follow through on commitments.
• Accountable: Hold yourself and others accountable for measurable high quality, timely and cost effective results. Accept responsibility for mistakes and continuously strive to improve.
• Continuous Improvement: Performs and models Carlile’s continuous improvement process and behaviors. Solicit and encourage improvement suggestions from team members. Ensure target condition and improvement efforts are aligned with higher level goals.
• Lead and Develop: Commit to developing yourself and others. Plan for succession and provide opportunities for professional growth.

Working Environment

This job operates in a warehouse office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and other office related devices. Typically, the job is performed under minimal temperature variations and in a generally hazard free environment. However, there are times when there are fluctuations in temperature and there is potential exposure to diesel exhaust and particulates, along with other naturally occurring items such as dust, wind, etc.

Reasonable Accommodations

Carlile will make a reasonable accommodation(s) wherever necessary for all employees or applicants with disabilities, provided the individual is otherwise qualified to safely perform the essential duties and assignments connection with the job and provided that any accommodations made do not impose an undue hardship on Carlile.

General Information

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. This job description is not an employment agreement or contract, implied or otherwise, other than an
“at will” relationship. I hereby certify that I understand and meet the aforementioned requirements and statements as outlined.
Please sign below indicating that you have read the above information and understand the contents of this job description.

EEO

Carlile Transportation is an equal opportunity employer and is committed to the principles of equal opportunity and affirmative action in all our business practices.