*DO NOT APPLY* Koret Building Supervisor

Job Title:
*DO NOT APPLY* Koret Building Supervisor
Job Summary:
Please submit your interest for this position here: https://forms.gle/uJn6hYTR7heDytPk6
Once submitted, a Koret Pro Staff will reach out for an initial interview if your availability and qualifications are the right fit for the position. If you are selected, you will be instructed to officially apply for the position in WorkDay.
Hourly Pay Rate:
Students: $19.00/hour
Non-Student part-time staff: $19.00
The Koret Building Supervisor position is critical to the day to day operations of the Koret Rec Center. The Building Supervisor is a proactive, highly visible staff person who anticipates and prevents problems before they occur. The highest priorities include: safety of all patrons in the facility, ensuring on-duty staff meet job expectations and execute job responsibilities, and act as the liaison between professional staff and all Koret patrons.
We are looking for specific availability for this position to fit our regular building hours for the Spring/Fall semester (M-F, 6am-10pm; Sat-Sun, 8-8pm):
- Morning Supervisor (Monday-Friday, 5:30am-11am shift)
- Mid-day Supervisor (Monday-Friday, 11am-5pm shift)
- Evening Supervisor (Monday-Friday, 5pm-10:10pm shift)
- Weekend Supervisor (Saturday and/or Sunday, Morning/Afternoon shift)
Full Job Description:
Building Supervisor Job Description
Pay Rates:
Student: $19.00/hour
Non-student Part-Time Staff: $19.00/hour
Individuals applying for the Building Supervisor position within the Recreational Sports Department must have and be able to demonstrate the following: knowledge of customer service, proper phone etiquette, ability to multitask, acquire knowledge of membership information, building operations and procedures. This position requires individuals who can assimilate a vast amount of information in a short period of time. This is a high-energy position that requires an individual who can think on their feet, deal with conflict in a productive manner, and disseminate correct and accurate information at all times.
Employment as a Building Supervisor is crucial to the day-to-day operations of the Koret Center. You are the eyes and ears of the professional staff. It is your responsibility to be a liaison between patrons, professional staff, part-time, and student staff. In this position, you must have a highly proficient understanding of the front desk, cardiovascular alleys, weight rooms, equipment desk, and the pool deck. Anyone working in this role must be able to demonstrate their reliability and dependability in past positions or experiences (not necessarily job or work-related).
Daily responsibilities include, but are not limited to:

• Koret's expectations of customer service
• Answering building, membership, and program-related questions
• Thorough knowledge of the Koret Rec Facility, including opening and closing procedures
• Thorough knowledge of all building policies, rules, and procedures
• Extensive knowledge of emergency procedures throughout Koret Center
• Problem-solving of membership discrepancies
• Being able to operate the credit card terminals and accountability of cash outs at end of day
• Using Google Docs, Facebook, Twitter, and Microsoft Office products
• Knowledge of policies regarding parking, lockers, and towel service
• Selling recreation passes and memberships where applicable
• Making consistent rounds in the building (at least four times an hour). General patrolling of the building is a priority at all times
• Setting up and taking down special events
• Assisting with set-up and supervision of intramural activities and special events (such as tournaments)
• Supervision of part-time employees in all areas; lifeguards, personal trainers, group exercise instructors
• Lost and found collection and distribution
• Helping out professional staff as needed
• The use of work iPhone, building alarms, and security procedures
• Must have experience with Whentowork, EMS and Activenet Software
• Must have experience as Check-in desk and Front desk staff
• CPR and AED certified
• Knowledgeable of appropriate staff behavior and de-escalation and documentation techniques
• Thorough knowledge of incident escalation policy and procedures
• Other duties as assigned by their Supervisor/Professional Staff

The Building Supervisor is a proactive, highly visible staff person who anticipates and prevents problems before they occur.
Full-Time/Part-Time:
Part time
Pay Rate:
Hourly
Salary Range :
$19.00-21.00/hour