Address
Form of workCompensation: $20.00 - $23.00 per hour depending on experience.
Location: Las Vegas, NV
Full-time, In-Office Monday-Friday
Here's Why Our Team Likes Working with Us:•
Position Summary
The position is responsible for communication patients and physician offices. This position will assist with intakes and orders. This position will be responsible for calling patients to retrieve details about orders, answering questions, and communicating updates for each order. Having the ability to provide accurate data entry, obtain authorization/documentation, select and facilitate shipment of patient supplies and great customer service are key to success in this role. Responsibilities will change as the business scales.
Essential Functions
•Manage all orders that require prior authorization.
•Facilitate process for prior authorizations.
•Make frequent calls to insurance program to check status.
•Facilitate communication with clients and physician offices with emphasis on orders that require prior authorization.
•Responsible for all incoming calls to DME number.
•Responsible for faxing and retrieving needed paperwork.
•Must be able to provide guidance and direction accurately and clearly to clients.
•Enter referrals timely and accurately.
•Become an expert in payer guidelines, documentation requirements and item allowables.
•Obtain appropriate orders and prior authorizations from physicians and other healthcare providers as needed.
•Responsible for ongoing needs of the patient.
•Maintain patient records in EMR.
•Collaborate to establish and follow company procedures to ensure accurate and timely delivery of DME and Medical Supplies.
•Assist in the development and use of product formularies.
•Must be able to read, analyze, and interpret general business practices, policies and procedures, professional journals, technical guidelines, and governmental regulations.
•Must be able to manage reports, facilitate business correspondence, and interpret procedure manuals.
•Must be able to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
•Must be able to provide guidance and direction accurately and clearly to Company staff and team members.
•Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; utilize effective approaches for choosing a course of action or developing appropriate solutions; act consistent with available facts, constraints, and probable consequences.
•Knowledge of DOL EEOICPA program, knowledge of the EEOICPA application process, specifically the records necessary for any potential claimant to file a claim under the EEOICPA.
•Perform all duties as assigned which may vary.
Other Related Functions
•Must be able to read, analyze, and interpret general business practices, policies and procedures, professional journals, technical guidelines, and governmental regulations.
•Must be able to write reports, business correspondence, and procedure manuals.
•Must be able to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
•Must be able to provide guidance and direction accurately and clearly to Company staff and team members.
•Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; utilize effective approaches for choosing a course of action or developing appropriate solutions; act consistent with available facts, constraints, and probable consequences.
•Knowledge of DOL EEOICPA program, knowledge of the EEOICPA application process, specifically the records necessary for any potential claimant to file a claim under the EEOICPA.
•Familiarity with multi-state HR operations
#TFIND
Requirements
Education/Training
•Required: at least 2 years of DME experience
•Required: at least 2 years of experience with Brightree or similar EMR system
Licensure/Certification
•NA
Experience
•Required: at least 2 years of DME experience
•Required: at least 2 years of experience with Brightree or similar EMR system
Location: Las Vegas, NV
Full-time, In-Office Monday-Friday
Here's Why Our Team Likes Working with Us:•
- Benefits eligible at 30+ hours per week.
- Medical, dental, vision, and 401K
- Supplemental insurance available
- Matching 401k
- Paid Time Off (PTO
Position Summary
The position is responsible for communication patients and physician offices. This position will assist with intakes and orders. This position will be responsible for calling patients to retrieve details about orders, answering questions, and communicating updates for each order. Having the ability to provide accurate data entry, obtain authorization/documentation, select and facilitate shipment of patient supplies and great customer service are key to success in this role. Responsibilities will change as the business scales.
Essential Functions
•Manage all orders that require prior authorization.
•Facilitate process for prior authorizations.
•Make frequent calls to insurance program to check status.
•Facilitate communication with clients and physician offices with emphasis on orders that require prior authorization.
•Responsible for all incoming calls to DME number.
•Responsible for faxing and retrieving needed paperwork.
•Must be able to provide guidance and direction accurately and clearly to clients.
•Enter referrals timely and accurately.
•Become an expert in payer guidelines, documentation requirements and item allowables.
•Obtain appropriate orders and prior authorizations from physicians and other healthcare providers as needed.
•Responsible for ongoing needs of the patient.
•Maintain patient records in EMR.
•Collaborate to establish and follow company procedures to ensure accurate and timely delivery of DME and Medical Supplies.
•Assist in the development and use of product formularies.
•Must be able to read, analyze, and interpret general business practices, policies and procedures, professional journals, technical guidelines, and governmental regulations.
•Must be able to manage reports, facilitate business correspondence, and interpret procedure manuals.
•Must be able to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
•Must be able to provide guidance and direction accurately and clearly to Company staff and team members.
•Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; utilize effective approaches for choosing a course of action or developing appropriate solutions; act consistent with available facts, constraints, and probable consequences.
•Knowledge of DOL EEOICPA program, knowledge of the EEOICPA application process, specifically the records necessary for any potential claimant to file a claim under the EEOICPA.
•Perform all duties as assigned which may vary.
Other Related Functions
•Must be able to read, analyze, and interpret general business practices, policies and procedures, professional journals, technical guidelines, and governmental regulations.
•Must be able to write reports, business correspondence, and procedure manuals.
•Must be able to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
•Must be able to provide guidance and direction accurately and clearly to Company staff and team members.
•Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; utilize effective approaches for choosing a course of action or developing appropriate solutions; act consistent with available facts, constraints, and probable consequences.
•Knowledge of DOL EEOICPA program, knowledge of the EEOICPA application process, specifically the records necessary for any potential claimant to file a claim under the EEOICPA.
•Familiarity with multi-state HR operations
#TFIND
Requirements
Education/Training
•Required: at least 2 years of DME experience
•Required: at least 2 years of experience with Brightree or similar EMR system
Licensure/Certification
•NA
Experience
•Required: at least 2 years of DME experience
•Required: at least 2 years of experience with Brightree or similar EMR system
