District Manager

District Manager
Petaluma, CA

• Reports to: Theatre Operations Director
• Pay Range: $90,000 - $110,000 (annually)
• Bonus Opportunity: up to $11,600
• This is an Exempt position.

PURPOSE:
The Cinema West District Manager owns and is accountable for the results of the District's theatres and for the performance of the General Managers (Client). This position requires the ability to coach individuals to improve results, and to follow-up to make sure there is improvement. This position requires on-site visits to the District's theatres on a frequent basis for on-site observation and support of the theatres' operations. These visits include periods during high-volume guest patronage, often weekends and holidays, as well as off-peak times.

• Establish strong partnerships with the Client to lead and guide them to success and maximize profits
• Ensure that all guests have a safe and positive theatre experience
• Provide top-notch, quality training to produce high-performing teams that are professional, effective and provide excellent guest service
• The District includes theatres throughout California (mostly in northern part) and a few in Idaho.

This position is not a Monday – Friday 8:00a – 5:00p type of job. This position requires extensive travel to the theatres and calls for long workdays, including holiday and weekends.
PRIMARY DUTIES & RESPONSIBILITIES:
Operations

• Lead, guide and mentor the Client to maximum profitability
• Communicate financials and key performance metrics to the Client
• Achieve or exceed key financial and metric targets
• Ensure compliance with policies and procedures
• Visit theatres regularly to review and observe operations during both peak and off-peak times
• Continually offer suggestions for improvement
• Ensure employees and guests are in a safe environment

GM Development

• Provide strategic leadership to the Client; Develop, train and mentor Client
• Communicate regularly and honesty with the Client to maximize results; Coach for improvement
• Complete Client annual or periodic Performance Reviews
• Support Client in resolving theatre issues

Guest Experience

• Partner with Client to ensure Cinema West is the #1 theatre-of-choice for all guests
• Partner with the Client in creating outstanding guests' experiences

Employees

• Partner with HR and the Client to ensure Cinema West is the employees' employer-of-choice
• Contribute to a great workplace by retaining and rewarding star employees, and coaching and counseling employees
• Assist the Client in creating high-morale workplaces

Concessions

• Create and implement strategies to maximize food and beverage revenue per guest
• Create and implement strategies to minimize cost of goods
• Work with Client to improve concession staff performance
• Work with Client to maintain an inviting concession stand presentation showcasing fresh and tasty concession products
• Keep abreast of industry trends, and propose and implement new products
• Manage Cinema West relationships with food and beverage vendors

REQUIREMENTS:

• Must be a high performing Cinema West GM for at least three years
• Must have a solid background in movie theatre operations covering all areas (sales, operations, customer service, staffing, ...)
• Must have a solid understanding of financials (P&L, payroll, Balance Sheet, ...)
• Must possess strong leadership skills (ethical, respect, motivational, lead-by-example, ...)
• Must have excellent communication skills (interpersonal, writing, presenting, ...)
• Must have great computer skills (Word, Excel, PowerPoint, ...)
• Must have skills & experience with cinema technology (projection, POS, systems, ...)
• Must have strong analytical and reasoning skills
• Must have basic knowledge in HR laws

req24-00305