AddressManages the operation of a specified group of Company-owned centers. Provides training, guidance, and support to Center Managers to ensure each center is operated in compliance with FullSpeedAutomotiveTM standards and maximum profitability is achieved.
**This role must be home based out of Tampa or Jacksonville, FL.
Supervise Assigned Company Centers Operations
- Resolves non-routine issues regarding operations, personnel, and warranty claims on a timely basis.
- Leads monthly Center Manager meetings.
- Conducts regular center inspections and recommends center improvements in compliance with company policies.
- Trains Center Managers so they perform accounting and paperwork procedures without assistance and in compliance with Company policies.
- Resolves POS computer problems, installs software upgrades.
- Demonstrated financial acumen e.g., gross profit, cost of labor, staffing levels, P&L analysis and understanding and human resource knowledge. Experience as a center technician and at least two (2) years as center managers, preferred.
Financial Accountability
- Ensures proper inventory control and procedures are followed in compliance with Company policies.
- Monitors Cost of Goods Sold on daily basis and addresses any out of range costs within 24 hours.
- Monitors labor and scheduling of center personnel and resolves any out of range costs within 24 hours.
- Responsible for development of budgets for all centers assigned and attainment thereof.
- Analyzes preliminary monthly financial statements, provides written comments and action plans for next month to supervisor.
- Monitors results of all centers against budgeted predictions, develops corrective action plans when necessary, recommends improvements to supervisor when required and implements approved plan.
- Communicates financial results and progress toward goals to Center Managers.
Human Resources
- Recruits, directs, and develops Center Managers; discipline/terminate when appropriate.
- Resolves non-routine staffing/personnel issues; fills in for Center Manager when required.
- Prepares and presents Center manager performance review(s) with Company Center manager(s).
- Provides technical, safety and service training; introduces new material and programs to Center Managers.
Interdepartmental Coordination
- Develops and implements systems for loss prevention in the areas of warranty claims, safety, and Workers’
Comp with assistance from the HR Department.
- Directs Center Managers to follow advertising promotions with the local ADI and Marketing Department.
Leads operations activities as implemented by Services to ensure consistency through GMI.
