INFORMATION ABOUT THE ORGANIZATION
Jon-Don is a national value-added distributor of equipment, supplies, and training for specialty contractors in the water and fire restoration, concrete surface prep and polishing, building service/janitorial, and carpet cleaning end markets, with 17 facilities located throughout the United States. Jon-Don gives specialty contractors and in-house service providers across multiple industries everything they need to keep things clean, safe, and looking their best. Jon-Don utilizes a multi-channel distribution strategy to serve our customers, including brick and mortar stores, online websites, direct sales force, and inside sales. Since 1978, we’ve been providing not just the equipment and consumables they need, but the real-world knowledge, rolled-up sleeves approach, and rock-solid reliability they can’t find with other suppliers.
POSITION OVERVIEW
As Jon-Don continues to improve its customer service and reach, we are expanding beyond our standard model of retail and warehouse locations to a Distribution/Fulfillment network. Each DC will be managed by a Distribution Center (DC) Manager who will oversee all aspects of their facility to drive an efficient and effective operation to serve the surrounding customers and Jon-Don stores with the accurate and on-time shipment of orders.
The DC Manager will be a part of the Logistics team and will report to the National Director of Logistics. He/she will work cross-functionally with key internal business partners including Inventory Management, Transportation, Sales, and other key areas that the distribution operations service.
RESPONSIBILITIES:
- Manage and lead the daily activities of the Distribution Center team.
- Provide coaching and counseling to ensure strong team dynamics, professional growth, and limit employee turnover.
- Follow and enforce Jon-Don warehouse processes within their facility.
- Review existing processes against prior experiences and practical applications and recommends improvements.
- Maintain a clean, organized, and safe facility.
- Monitor and maintain payroll for all personnel within their facility.
- Responsible for DC expense budget control
- Ensure that all inbound product is received and posted and put away within 24 hours of delivery
- Responsible that all customer orders are picked, packed, and shipped in time with the customer requirements
- Communicates issues both internally, with the other members of leadership, and with the National Director of Logistics, as they arise
- Able to be certified and operate forklifts and other powered equipment
- Trains and certifies employees on the proper power equipment techniques and responsibilities.
- Responsible for the daily opening and closing of the facility, inclusive of security measures.
- Other duties as required
- Bachelor’s degree in related field required – Supply Chain, Operations, Distribution
- 3+ years experience in B2B Distribution Center management.
- Experience with ERP, WMS, TMS, and RF technology
- Exceptional attention to detail, problem-solving and critical thinking skills
- Creative thinker – the ability to see the big picture and not just follow the process, the ability to solve the right problem, not just the obvious problem
- Natural curiosity and not being satisfied with the quick answer continues to ask why and dig into the details where needed
- Able to work cross-functionally within the organization and function within multiple reporting relationships
- High sense of urgency
- Process-oriented, with a focus on time management and managing multiple priorities
- Ability to prioritize tasks and workload
- Strong stakeholder management skills, keeping informed those who are involved in key topics as they progress
- A desire to progress in her/his career, an interest in learning and being coached
- Strong communication and ability to tailor the message accordingly based on the audience
- Collaborative and does not hesitate to solicit input or work with others to better understand the task at hand
- Passion for process improvement and willingness to lead change initiatives
- Dependable, responsible, and willing to accept accountability
- Decisive and good judgment
- Strong knowledge of Microsoft Access and Excel
- Able to travel when required
Work Environment and Physical demands:
- Warehouse environment with seasonal temperature variations
- Exposure to noise and vibrations from a variety of equipment
- Physical activity includes; regular standing, walking, reaching, stooping, bending, kneeling, crouching, climbing stairs and or ladders, working on elevated platforms, use hands to lift and pull
- Regularly lift and/or move up to 25 lbs, frequently lift and/or move up to 50 lbs, and occasionally lift and/or move up to 100 lb
Benefits
- Medical, Dental, and Vision insurance coverage
- Free life insurance for all full-time employees
- Flexible spending accounts
- 401k Program
- Paid Holiday and Flex Floater Days
- PTO: 3 weeks within the first year: As State Law Requires
- Sick and Safe time off: As State Law Requires
- Employee Referral Program
- Employee Discounts
- Wellness Perks
Jon-Don, Inc. is an Equal Opportunity Employer, providing equal employment opportunities to all individuals. We recruit, hire, and promote into all job levels the most qualified applicants without regard to race, creed, color, national origin, religion, sex including pregnancy, sexual orientation or gender identity), age, disability or handicap, genetic information including family medical history, citizenship status, alienage or national origin, veteran status, ancestry, marital or family status, military or veteran service, domestic or sexual violence victim status, political affiliation or activities, arrest/conviction record, obesity, HIV/AIDS diagnosis, sexual and reproductive health decisions, or any other protected characteristic under applicable federal, state, and local laws. Jon-Don, Inc. is committed to providing equal employment opportunities that extend to all aspects of employment, including job assignment, compensation, discipline, and access to benefits and training.