PATIENT SERVICE REPRESENTATIVE
The Mint Cannabis is seeking to employ a Patient Service Representative at our NEW location in St. Peters Mo.
POSITION DESCRIPTION: Patient Service Representative provides patients with education and information about cannabis and its uses while providing amazing customer service. At times a patient service representative will be asked to cross train and assist in other departments such as, administration and packaging.
The role requires an enthusiastic people-person that is eager to learn and passionate about cannabis.We want to maintain a fun, welcoming, and professional environment for patients and coworkers.
- All shifts currently available; weekend availability is required!
DUTIES AND RESPONSIBILITIES:
- Check-in, verify the status and report patient allotment on State-side system.
- Greet customers, get to know them and understand their interest in cannabis.
- Provides patients with education and information about cannabis and its uses.
- Assists patients with product selection in an efficient and timely manner.
- Processes patient orders and payments utilizing POS software.
- Operate, maintain and close cash till and deposit end of daily earnings.
- Assists management staff with daily operational needs. (This includes assisting in other departments when needed)
- Maintain a clean and professional environment for patients.
- Verifies patient's allotment and ensure they have the allotment necessary for their purchase.
- Organize and display product neatly to maximize sales, ensure proper store signage is maintained at all times, and ensure the quality and freshness of all products.
QUALIFICATIONS:
- Applicant must be twenty-one (21) years of age
- A flexible schedule, including daytime, nights, and weekend availability to meet the needs of the business.
- Valid MO Drivers License & reliable transportation
- High school diploma or equivalent.
- Must obtain AGENT ID permit.
KNOWLEDGE, SKILLS, & ABILITIES:
- High attention to detail with thorough record keeping abilities.
- Strong verbal and written communication skills.
- Ability to lift and move merchandise up to 35lbs.
- Ability to stand for extended periods of time (3+ hours).
- Ability to operate a computer, POS/register system, keyboards, and scanners.
- Knowledge of cannabis brands and products available on the Missouri market.
- knowledge of cannabis product regulations including dispensing procedures and patient transaction limits.
HOW TO APPLY: Please send a cover letter and resume. In the cover letter, please include your name, address, phone number, and email.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- St. Peters, MO
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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