Dispensary General Manager

Dispensary General Manager

Position Summary

The Dispensary General Manager manages the daily operations of the dispensary, including staff training and management, regulatory compliance, cash handling and sales. Primary duties of this role include ensuring dispensary operations support sales and marketing goals while maintaining inventory within a secure, fully compliant facility.

Job Duties/Essential Functions

● Manages all daily operations of the Dispensary

● Responsible for P&L performance

● Implements and maintains compliant standard operating procedures for dispensing, inventory management, and all sales support tasks

● Provides high-level patient service and oversight of staff/patient interaction

● Responsible for staff training, orienting, disciplinary actions, employee relations and performance appraisals

● Creates schedules for all staff within the facility

● Maintains business management platforms and ensures all technology systems operate effectively

● Tracks and monitors inventory using the state inventory tracking system and business management platforms

● Oversees the receiving process for all incoming regulated and unregulated products in conjunction with Inventory Manager

● Physically audits inventory for accuracy against inventory tracking system and business management platform data at designated intervals (daily, weekly, quarterly, annually) with Inventory Manager

● Prevents diversion through enforcing company policies, procedures, and state regulations

● Handles all areas of cash management in compliance with company policies

● Responsible for staff training, orienting, disciplinary actions, employee relations and performance appraisals

● Managing cash flow and daily bank transactions

● Managing cash handling such as creating the deposit, contacting the delivery company, and assisting with cash pick up

● Ability to communicate efficiently, effectively, and professionally; ability to lead during stressful situations

● Skilled in analyzing problems, identifying alternative solutions, and implementing recommendations in support of company goals

● Ability to research, evaluate and adapt to new methods, compliance updates and techniques for operational improvement

● Work with the executive team to understand drivers and trends in the market, provide insights, make recommendations, and interpret new data/results

● Conduct weekly calls with leadership to discuss monthly sales goals/trajectories

● Responsible for working with leadership, IT dept, and Maintenance to promote an exemplary building appearance, cleanliness, functionality, safety/security, and overall customer satisfaction

Essential Job Functions:

Ability to operate Dutchie Online Marketplace, Leaf Logix Dutchie Point of Sale, OAARS, and Microsoft hardware and software.

Ability to operate cash register, tabletop, and hand scanners.

Non-Essential Functions

Assist with other departments as needed.

Experience, skills, education & licenses/certifications

Required:

Ohio State Board of Pharmacy E-license Registration and Certification, including

- BCI/FBI Background check clearance

- Ohio State Dispensary Attestation completion

Online METRC Training Certificate

Successfully passing a Drug Screening

Previous OH MMJ Industry Retail Experience

Experience leading a successful team

High School Diploma or GED required.

Must be current on annual safety training within 30 days of hire.

Recommended:

Previous retail management experience preferred

Previous cannabis industry experience preferred

Management will review the Job Analysis for this position prior to a job offer.

Apart from any religious or disability considerations, open availability

is needed to meet the needs of the business.

If hired, you will be required to provide proof of authorization to work in the United States.

Physical and Environmental Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

● Ability to work up to 10 hours a day and rotating shifts

● Flexible schedule availability including nights, weekends and holidays

● Ability to lift, push, and pull 75 pounds

● Ability to sit, squat, bend, and kneel repetitively throughout a workday

● Ability to stand for extended periods of time

● Extended computer usage

● Comfortable being under constant video surveillance

● Work environments that include exposure to, but not limited to fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.

Management reserves the right to assign other job duties as necessary, with or without notice. Please note this job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Afternoon shift
• Day shift
• Holidays
• Monday to Friday
• Weekends as needed

Experience:

• Management: 1 year (Preferred)

Work Location: In person