Dispatcher/Customer Service Representative

Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction and maintaining strong relationships with our clients. This position is located in Denham Springs and offers opportunities for growth and advancement within the company.

Responsibilities:
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring timely and accurate responses
- Manage customer accounts and maintain accurate records of interactions
- Assist with dispatching and coordinating deliveries
- Perform data entry tasks to update customer information and track orders
- Collaborate with internal teams to ensure smooth operations and efficient supply chain management
- Utilize phone etiquette to handle incoming calls professionally and efficiently

Requirements:
- Previous experience in customer service or a related field is preferred

-Service Titan preferred, not required
- Strong data entry skills with attention to detail
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong problem-solving skills with the ability to think quickly on your feet

We offer competitive pay, comprehensive benefits, and opportunities for career growth within our organization. If you are a dedicated individual with a passion for providing exceptional customer service, we encourage you to apply for the position of Customer Service Representative.

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Expected hours: 40 per week

Benefits:

• Life insurance
• Paid time off

Schedule:

• 8 hour shift

Work Location: In person