Job Description
The Dispatcher / Driver will be responsible for promoting and maintaining customer satisfaction and goodwill by successfully fulfilling job assignments through customer pick up and drop offs in a timely and professional manner.
Responsibilities, however not limited to:
- Schedule Drivers
- Scheduling, routing and confirming customer pick up and deliveries
- Verify driver paperwork is correct
- Work closely with Drivers to coordinate pick up and drop offs to maintain maximum productivity and efficiency
- Ensure all job assignments are properly logged into system and updated accordingly
- Answer company phone calls
- Track and trace job assignments and drivers status via cell and GPS
- Monitor driver availability and location
- Ensure all paperwork has been completed and updated for each job
- Assist in expediting any problematic jobs that are late, missing, mis-routed, returned in a timely manner and communicate with customer regarding details
-All dispatcher candidates will start off in a driving position to get familiar with the driver job duties
Founded in 1993, RMS Group has become one of the leading marine service providers globally for ships, cruise and offshore related clients after many years of organic growth in the marine service industry.
RMS specializes in providing Reliable and Responsive comprehensive marine service home and abroad in Stores Supply, Provisions Supply, Spare Parts & Equipment Supply, Safety Services, Technical Services, Initial Supply & Export, General Shipping Agency and Logistics services, to all kinds of merchant vessels, cruise ships as well as offshore projects.MS Safety and life-saving services were certified by 10 classes (NK, BV, ABS, CCS, RS, KR, LR, DNV-GL, IRS, RINA);
With 16 offices across Asia and Europe, RMS professional logistics teams can provide fast and convenient logistics services such as transportation, forwarding and spare
parts transit;
More than 50,000 square meters of self-owned warehouse inventory, over 20,000 SKU in stock of high-quality stores at home and abroad, providing you with preferential prices while ensuring product quality;
Authorized agents of many internationally renowned marine brands; authorized by more than 100 well-known marine equipment and spare parts manufacturers at home and abroad;
Based on customer-centered and people-oriented Company culture and values, RMS is committed to building top-class shipping service reputation, providing clients with one-stop shipping services around the world.