Address
Form of workSalary : $35,435.76 Annually
Location : Electricity Department
Job Type: Full Time
Job Number: 12122023
Department: Electricity
Opening Date: 12/12/2023
Closing Date: 12/21/2023 4:59 PM Central
Job Summary
Job consists of fairly complex communication duties providing communication services for Electricity Department. Receives calls and dispatches information to the proper persons. Utilizes data from Geographic Information Systems (GIS), Outage Management Systems (OMS), and Supervisory Control and Data Acquisition System
(SCADA) to properly dispatch personnel. Demonstrates extremely good judgment and remains calm under stressful conditions. Deals with the public in courteous and tactful manner. Performs minor clerical duties.
Essential Duties and Responsibilities and Supervision Required
Minimum Qualifications, Experience, Training, & License
Required Knowledge Skills Abilities
Physical Demands (with or without reasonable accommodation):
1. Must be able to lift up to 25 lbs. to move files or equipment.
2. Must be able to sit at a desk/computer terminal for extended periods of time.
Equipment/Tools Used:
1. Geographical Information System (GIS)
2. Outage Management System (OMS)
.3. Supervisory Control System (SCADA)
4. Radio communication equipment
5. Personal computer.
6. Daffron iXp, CIS software
Additional Note: The above job description is intended to represent only the key areas of responsibility; specific position assignments will vary depending on the Department's business needs and assigned by the Manager.
All employees in pursuit of their job duties should demonstrate the behaviors of the FED Mission & Core Values.
For similar job postings, applications may be used for up to ninety (90) days
The City of Florence, Alabama is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourage prospective and current employees to discuss accommodations with the employer.
Manual for Supervisors and Employees:
The Manual for Supervisors and Employees outlines the City's policies and procedures and the Code of Conduct. Please read the Manual so that you will be familiar with all policies and procedures. If you have any questions, please contact the Human Resources Department or your Department Head.
Retirement:
The City's retirement plan is a defined benefit plan. The amount contributed to the plan by the employee and the City is formula based and contributions are based on the employee's base salary. To participate in the City's retirement plan, an employee has to meet the following: be a regular, full-time employee, 23 years of age or older and complete one full year of employment. Employees are eligible to participate the 1st of the month following 1 year of employment.
The employee contributes approximately 5% to the plan of his/her annual salary and the City contributes approximately 12% on behalf of the employee.
Retirement eligibility:
An employee may retire at certain ages as long as he/she is vested in the plan.
100% Benefits: Age 57/30 years of service
25 years of service at age 52
Age 62/5 years of credited service
Reduced Benefits: Employee must be vested. First available age is 55. Benefits increase each year up to age 62 or 65 (See Below).
Early Retirement: The amount increases in percentages each year until age 62, at which time the employee is eligible for 100% if currently working at time of retirement.
If an employee leaves employment with the City prior to retirement age, he/she may choose to leave/freeze retirement funds until he/she has reached retirement age, which would be age 65 if not eligible for age and service combinations.
All employees must participate in the retirement plan for a minimum of 5 years to become vested. Any employee who leaves employment prior to vesting will receive only what he/she has contributed, along with any accrued interest.
Workers Compensation:
The City provides Workers' Compensation for all employees. The City has designated service providers for Workers' Compensation injuries. Please make sure you follow the instructions in the City's work comp policies and procedures. Please call the Human Resources Department if you have any questions. Workers Compensation is employer paid.
Primary Workers' Comp facility is, Occupational Health Center, approved Orthopedics facility is North Alabama Bone & Joint Clinic, approved after hours and weekend care is NAMC Emergency Room and D&D Case Management 24 hour Nurse Triage Hotline. Primary Pharmacy is Milner-Rushing Drugs.
Health/Dental Insurance: Blue Cross/Blue Shield of Alabama - PMD for Alabama
Hospital deductible/per admission: $275.00 ($20/day copay from the 2nd-11th day)
Major Medical deductible: $650.00 (80% reimbursement after $300)
Office visit Physician copay: $30.00/visit (for PMD physician)
Office visit Dentist copay: $25.00 per person annually (Maximum $75 per year) (for PMD physician)
Outpatient facility copay: $65.00/admission (PMD facility)
Point-of-sale prescriptions: 100% reimbursement for generic with no deductible; 80% reimbursement for name brand after $650 deductible and discounted rates for eligible prescriptions.
Long Term Disability:
The City provides long-term disability, life, and AD&D (accidental death and dismemberment) coverage to all regular, full-time employees after 6 months (end of introductory period). The
premiums for these benefits are employer paid.
Long-term disability: pays 60% of monthly salary, 180-day elimination period.
Life insurance: based on salary, rounded up to the nearest $5,000
AD&D: pays double the life amount if death is due to accident
PEHP(Post Employment Health Plan)
The City contributes $25.00/month for each regular full time employee. The PEHP accounts are with Nationwide Insurance Company. Each employee has two (2) established accounts.
Universal Account: $25.00/month is deposited into this account for each employee. This account is used to reimburse out-of pocket medical expenses and is tax free as long as IRS approves of items/services.
Premium Account: Sick leave balance is calculated (1 for 5) and the value deposited into an employee's premium account. Distributions from this account can be used only for premiums.
PEHP funds are not accessible until employment with the City ends.
Optional Benefits:
The City allows employees to purchase optional benefits from approved vendors. These benefits are at the employee's expense and may be payroll deducted. Employees wanting to choose any optional benefits will only have 30 days from the date of hire to sign up for them. If he/she does not sign up for the optional benefits within the 30 days, he/she will have to wait until open enrollment, which is November of each year and the effective date of the benefit is January 1 of the following year.
Optional Benefits may include the following :
Deferred comp, (supplemental retirement), accidental, short-term disability, additional life insurance, golf packages offered through the City Blackberry golf course, Sam's Club membership, Florence Federal Credit Union membership and direct deposit to local banks.
Annual Leave Accruals (After 6 months)
After 1 year a regular full time employee will earn 5 days (3.33 hours) per month. A regular full time employee with two (2) - five (5) years of service will earn 10 days a year (6.67 hours per month). A regular full time employee with six (6) to ten (10) years of service will earn 15 days per year or (10.00 hours per month). After 10 years of service a regular full time employee will earn a maximum of 20 days per year (13.33 hours per month). Sick leave can be carried over with no limits on days. After 15 years of employment, if the employee leaves employment, 20% (1 for 5) of his/her sick leave will be calculated to a dollar value and deposited in the employee's PEHP (Post Employment Health Plan) premium account.
Annual leave can be carried over from year to the next, not to exceed 30 days. At age 50 with 15 years of continuous service, carry over is 50 days. Annual leave is taken for vacation and personal leave, including for family members' illness.
Sick Leave Accruals (After 6 months)
Sick Leave rate is - 1.25 days/month (10 hrs./month) or 15 days per year.
Sick leave can be taken only for the employee's illness or injury.
Sick leave will be taken for illness or injury. The employee's supervisor has the authority to approve or disapprove sick leave. If an employee has used 24 or more consecutive work hours or a total of 48 cumulative hours for a calendar year, a doctor's certification must be submitted upon return to work. Failure to do this will result in hours being charged to the employee's annual leave. Repeated violation of this City policy could result in disciplinary action.
Other Leave:
Bereavement leave: three (3) working days for death of the following: spouse, child, mother, father, grandparents, grandchildren, step-mother, step-father, brother, sister, step-brother, step-sister, step-children, mother-in-law, father-in-law, son-in-law, daughter-in-law, brother-in-law, sister-in-law, grandparents-in-law, step grandchildren, and guardian, step brother-in-law, step sister-in-law.
Leave without pay, professional leave, military leave, judicial leave, maternity leave, FMLA (Family Medical Leave Act).
Holidays: - Employees get 10 paid holidays per year: New Year's Day, Martin Luther King Day, Memorial Day, Fourth of July, Labor Day, Veterans' Day, Thanksgiving Day and the day after Thanksgiving, Christmas Eve and Christmas Day.
If the holiday falls on Saturday, the preceding Friday will be observed as the holiday. If the holiday falls on Sunday, the following Monday will be observed as the holiday.
Parking Deck:
All employees working in the City Hall Municipal Building, Government Building, or Parking Deck are required to park in the parking deck. The city pays the annual parking deck fees for each regular full-time employee.
01
Do you have a high school diploma or a GED certificate?
02
Do you have experience using computer software that operates GIS, OMS, and SCADA systems?
03
If you answered yes to having experience using computer software that operates GIS, OMS, and SCADA systems, what experience do you have and where did you get your experience?
04
Do you have any previous work experience with electric utility?
05
If you answered yes to ha...
Location : Electricity Department
Job Type: Full Time
Job Number: 12122023
Department: Electricity
Opening Date: 12/12/2023
Closing Date: 12/21/2023 4:59 PM Central
Job Summary
Job consists of fairly complex communication duties providing communication services for Electricity Department. Receives calls and dispatches information to the proper persons. Utilizes data from Geographic Information Systems (GIS), Outage Management Systems (OMS), and Supervisory Control and Data Acquisition System
(SCADA) to properly dispatch personnel. Demonstrates extremely good judgment and remains calm under stressful conditions. Deals with the public in courteous and tactful manner. Performs minor clerical duties.
Essential Duties and Responsibilities and Supervision Required
- Receives and processes service calls for (power outages, equipment failure, damages to equipment and facilities, non-pay reconnections, restoration of service, and customer problems).
- Determines priority of service calls and dispatches to the proper personnel.
- Operates Outage Management System (OMS).
- Receives and transmits radio communications associated with the Department's operation.
- Operates Supervisory Control and Data Acquisition (SCADA) equipment.
- Operates Geographical Information Systems (GIS).
- Inform customers of the Department's rules and regulations and service policies.
- Assists all sections by furnishing requested data and forwarding after-hours transactions to the proper section.
- Files and logs records and data pertaining to the operation of the system.
- Records service and trouble calls, reconnections, and fills out other communicative forms as required.
- Works overtime when required.
- Fills in for other dispatchers when necessary.
- Serves as a contact for Underground Utility Locating, Inc. and AT&T and TV cable companies.
- Tracks storms and advises appropriate personnel and crew of weather conditions.
- Assists the Safety Department by making notations of meter cutoffs, blanked covered meters, and pending charges for illegal diversion of power.
- Assists utility service crews by giving service directions or transformer station directions.
- Contacts Building Department Inspector when needed for electrical inspections.
- Must be able to attend meetings and seminars.
- Monitors video security on the Electricity Department premises.
- Performs other duties when required.
Minimum Qualifications, Experience, Training, & License
- High school graduate or GED certificate with additional experience using computer software that operates GIS, OMS, and SCADA systems preferred.
- Previous work experience with electric utility is preferred.
Required Knowledge Skills Abilities
- Ability to speak clearly and enunciate properly the English language.
- Have a pleasant voice that transmits well over a radio communication system and telephone.
- Ability to discern communication messages transmitted simultaneously.
- Thorough knowledge of general office practices and procedures.
- Ability to remain calm and to function under stressful conditions.
- Ability to learn and interpret Department rules and regulations and service policies.
- Ability to maintain good public and employee relations.
- Ability to deal with the public courteously and tactfully.
- Ability to make judgmental decisions as to setting service priorities, dispatching the proper crew(s), and contacting engineering and technical personnel.
- Ability to operate radio communication equipment.
- Ability to learn and analyze a power system dispatching board.
- Ability to operate a computer terminal and a Supervisory Control and Data Acquisition System (SCADA) for monitoring and controlling substations.
- Ability to operate a Geographical Information System (GIS).
- Ability to operate an Outage Management System (OMS).
- Must be able to keep customer transactions and records confidential.
- Knowledge of certain geographical and landmark features of Lauderdale County when obtaining information for service calls.
Physical Demands (with or without reasonable accommodation):
1. Must be able to lift up to 25 lbs. to move files or equipment.
2. Must be able to sit at a desk/computer terminal for extended periods of time.
Equipment/Tools Used:
1. Geographical Information System (GIS)
2. Outage Management System (OMS)
.3. Supervisory Control System (SCADA)
4. Radio communication equipment
5. Personal computer.
6. Daffron iXp, CIS software
Additional Note: The above job description is intended to represent only the key areas of responsibility; specific position assignments will vary depending on the Department's business needs and assigned by the Manager.
All employees in pursuit of their job duties should demonstrate the behaviors of the FED Mission & Core Values.
For similar job postings, applications may be used for up to ninety (90) days
The City of Florence, Alabama is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourage prospective and current employees to discuss accommodations with the employer.
Manual for Supervisors and Employees:
The Manual for Supervisors and Employees outlines the City's policies and procedures and the Code of Conduct. Please read the Manual so that you will be familiar with all policies and procedures. If you have any questions, please contact the Human Resources Department or your Department Head.
Retirement:
The City's retirement plan is a defined benefit plan. The amount contributed to the plan by the employee and the City is formula based and contributions are based on the employee's base salary. To participate in the City's retirement plan, an employee has to meet the following: be a regular, full-time employee, 23 years of age or older and complete one full year of employment. Employees are eligible to participate the 1st of the month following 1 year of employment.
The employee contributes approximately 5% to the plan of his/her annual salary and the City contributes approximately 12% on behalf of the employee.
Retirement eligibility:
An employee may retire at certain ages as long as he/she is vested in the plan.
100% Benefits: Age 57/30 years of service
25 years of service at age 52
Age 62/5 years of credited service
Reduced Benefits: Employee must be vested. First available age is 55. Benefits increase each year up to age 62 or 65 (See Below).
Early Retirement: The amount increases in percentages each year until age 62, at which time the employee is eligible for 100% if currently working at time of retirement.
If an employee leaves employment with the City prior to retirement age, he/she may choose to leave/freeze retirement funds until he/she has reached retirement age, which would be age 65 if not eligible for age and service combinations.
All employees must participate in the retirement plan for a minimum of 5 years to become vested. Any employee who leaves employment prior to vesting will receive only what he/she has contributed, along with any accrued interest.
Workers Compensation:
The City provides Workers' Compensation for all employees. The City has designated service providers for Workers' Compensation injuries. Please make sure you follow the instructions in the City's work comp policies and procedures. Please call the Human Resources Department if you have any questions. Workers Compensation is employer paid.
Primary Workers' Comp facility is, Occupational Health Center, approved Orthopedics facility is North Alabama Bone & Joint Clinic, approved after hours and weekend care is NAMC Emergency Room and D&D Case Management 24 hour Nurse Triage Hotline. Primary Pharmacy is Milner-Rushing Drugs.
Health/Dental Insurance: Blue Cross/Blue Shield of Alabama - PMD for Alabama
Hospital deductible/per admission: $275.00 ($20/day copay from the 2nd-11th day)
Major Medical deductible: $650.00 (80% reimbursement after $300)
Office visit Physician copay: $30.00/visit (for PMD physician)
Office visit Dentist copay: $25.00 per person annually (Maximum $75 per year) (for PMD physician)
Outpatient facility copay: $65.00/admission (PMD facility)
Point-of-sale prescriptions: 100% reimbursement for generic with no deductible; 80% reimbursement for name brand after $650 deductible and discounted rates for eligible prescriptions.
Long Term Disability:
The City provides long-term disability, life, and AD&D (accidental death and dismemberment) coverage to all regular, full-time employees after 6 months (end of introductory period). The
premiums for these benefits are employer paid.
Long-term disability: pays 60% of monthly salary, 180-day elimination period.
Life insurance: based on salary, rounded up to the nearest $5,000
AD&D: pays double the life amount if death is due to accident
PEHP(Post Employment Health Plan)
The City contributes $25.00/month for each regular full time employee. The PEHP accounts are with Nationwide Insurance Company. Each employee has two (2) established accounts.
Universal Account: $25.00/month is deposited into this account for each employee. This account is used to reimburse out-of pocket medical expenses and is tax free as long as IRS approves of items/services.
Premium Account: Sick leave balance is calculated (1 for 5) and the value deposited into an employee's premium account. Distributions from this account can be used only for premiums.
PEHP funds are not accessible until employment with the City ends.
Optional Benefits:
The City allows employees to purchase optional benefits from approved vendors. These benefits are at the employee's expense and may be payroll deducted. Employees wanting to choose any optional benefits will only have 30 days from the date of hire to sign up for them. If he/she does not sign up for the optional benefits within the 30 days, he/she will have to wait until open enrollment, which is November of each year and the effective date of the benefit is January 1 of the following year.
Optional Benefits may include the following :
Deferred comp, (supplemental retirement), accidental, short-term disability, additional life insurance, golf packages offered through the City Blackberry golf course, Sam's Club membership, Florence Federal Credit Union membership and direct deposit to local banks.
Annual Leave Accruals (After 6 months)
After 1 year a regular full time employee will earn 5 days (3.33 hours) per month. A regular full time employee with two (2) - five (5) years of service will earn 10 days a year (6.67 hours per month). A regular full time employee with six (6) to ten (10) years of service will earn 15 days per year or (10.00 hours per month). After 10 years of service a regular full time employee will earn a maximum of 20 days per year (13.33 hours per month). Sick leave can be carried over with no limits on days. After 15 years of employment, if the employee leaves employment, 20% (1 for 5) of his/her sick leave will be calculated to a dollar value and deposited in the employee's PEHP (Post Employment Health Plan) premium account.
Annual leave can be carried over from year to the next, not to exceed 30 days. At age 50 with 15 years of continuous service, carry over is 50 days. Annual leave is taken for vacation and personal leave, including for family members' illness.
Sick Leave Accruals (After 6 months)
Sick Leave rate is - 1.25 days/month (10 hrs./month) or 15 days per year.
Sick leave can be taken only for the employee's illness or injury.
Sick leave will be taken for illness or injury. The employee's supervisor has the authority to approve or disapprove sick leave. If an employee has used 24 or more consecutive work hours or a total of 48 cumulative hours for a calendar year, a doctor's certification must be submitted upon return to work. Failure to do this will result in hours being charged to the employee's annual leave. Repeated violation of this City policy could result in disciplinary action.
Other Leave:
Bereavement leave: three (3) working days for death of the following: spouse, child, mother, father, grandparents, grandchildren, step-mother, step-father, brother, sister, step-brother, step-sister, step-children, mother-in-law, father-in-law, son-in-law, daughter-in-law, brother-in-law, sister-in-law, grandparents-in-law, step grandchildren, and guardian, step brother-in-law, step sister-in-law.
Leave without pay, professional leave, military leave, judicial leave, maternity leave, FMLA (Family Medical Leave Act).
Holidays: - Employees get 10 paid holidays per year: New Year's Day, Martin Luther King Day, Memorial Day, Fourth of July, Labor Day, Veterans' Day, Thanksgiving Day and the day after Thanksgiving, Christmas Eve and Christmas Day.
If the holiday falls on Saturday, the preceding Friday will be observed as the holiday. If the holiday falls on Sunday, the following Monday will be observed as the holiday.
Parking Deck:
All employees working in the City Hall Municipal Building, Government Building, or Parking Deck are required to park in the parking deck. The city pays the annual parking deck fees for each regular full-time employee.
01
Do you have a high school diploma or a GED certificate?
- Yes
- No
02
Do you have experience using computer software that operates GIS, OMS, and SCADA systems?
03
If you answered yes to having experience using computer software that operates GIS, OMS, and SCADA systems, what experience do you have and where did you get your experience?
04
Do you have any previous work experience with electric utility?
05
If you answered yes to ha...
