Dispatch Assistant - Rental - Apache Junction, Az

Join our group of passionate team players, committed to providing the best level of service for our clients in a rewarding environment.
WHO WE ARE:
Founded in 1950, Empire Cat is a world-renowned Caterpillar dealer and a top private company in Arizona. We are a third-generation family-owned company with over 3,700 employees across 30+ locations throughout Arizona, Nevada and portions of Eastern California. We are a diverse group of people, but we all share an inspiring vision to BE THE BEST. That vision is achieved by our individual commitments to work hard and live our core values every day.
WHAT WE OFFER:

• Competitive Pay
• Vacation & Sick Leave
• Medical/Dental/Vision
• 401(k)
• Tool Discounts/Tool Insurance
• Technical Training & Professional Development Classes
• And More

JOB DETAILS:
Shift
1st/Day Shift
Location
In-Shop
Schedule
Schedule to be provided by leader.
Salary Range
$21.16 - $28.23 Per Hour
JOB SUMMARY:
Provide administrative support to ETCO dispatchers and department managers. Duties include mid-level administrative tasks. Responsible for driver daily log administration.
ESSENTIAL FUNCTIONS:

• Scan, verify and audit driver daily logs.
• Provide driver hours report to dispatch.
• Input hours into Excel Overtime spreadsheet.
• Enter salary and hourly data into payroll program.
• Input heavy haul loads documentation as received by ETCO dispatchers and customers.
• Assure that pick up and delivery directions are accurate and typed into the dispatch system in a clear manner.
• Provide secondary phone support to the assigned dispatcher or permit coordinator.
• Communicate with supervisor about the status of shipments, problems, delays, and unfilled customer requests.
• Must maintain awareness of drivers' hours of service.
• Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards.

ADDITIONAL RESPONSIBILITIES:

• Assist Transport employees with travel arrangements.
• Perform other assignments as requested by the supervisor.
• Perform all other duties as requested by Transport Manager.
• Work within and promote corporate values.

KNOWLEDGE SKILLS AND ABILITIES:

• Must have pleasant, effective interpersonal and written communication skills. and be able to compose written communications with good grammar and correct spelling.
• Must have excellent customer service skills for internal and customer contact.
• Strong working knowledge of Microsoft Excel, Word, and Lotus Notes
• Must be able to type 45 words per minute.
• Must have alpha and numeric filing skills sufficient for documents, driver logs, and reports.
• Must have basic math skills.
• Ability to maintain consistent attendance.

EDUCATION AND EXPERIENCE:

• Proof of high school diploma or General Education Degree (GED).
• Must be able to communicate (speak, read, comprehend, write) in English.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear.
• The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
• The employee is occasionally required to lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
• The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
• The noise level in the work environment is usually office moderate.

DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.
Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 480-633-5440 and let us know the nature of your request and your contact information.
Empire Southwest is an EEO/Affirmative Action Employer
Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment