- Ensure an organized kitchen by cleaning, sorting dishes, and preparing foods.
- Maintain the dish machines and sinks, as well as the drying stations and storage areas.
- Adhere to safety and restaurant regulations during the operation of machinery and while utilizing dish sinks.
- Welcome guests with a friendly smile, answer questions, and assist them with the menu.
- Collaborate with fellow dishwashers to keep the wash area moving effectively and smoothly.
- Interact with guests in a positive and friendly manner during all shifts.
- Receive TOSHA certification to handle biohazards in compliance with proper training.
- Interact with guests and ensure they are having a top-notch vacation experience.
- Understand all safety regulations and operate systems in accordance with all safety measures.
- Communicate with guests in a friendly and positive manner.
- Host a safe and interactive environment that all children and families can enjoy.
- Interact with team members and guests in a positive and friendly manner during all shifts, in all situations.
- Knowledge and ability to comply with all company operating policies and procedures.
- Perform other incidental and related duties as required and/or assigned.
- Management reserves the right to change, remove or add to these duties as necessary.
- Align with SMR’s promise for guest satisfaction and future hotel stays through leading by example and teaching excellent guest service.
- Actively participate in empowering and encouraging team members to have exceptional guest interactions.
- Personally, demonstrate a commitment to SMR standards by responding to management and team members promptly.
- High standard of accuracy in all aspects of the job and other project assignments.
- Maintain strict confidentiality and excellent judgment regarding privileged information.
- Ensure my work areas are safe, organized and maintained.
- As a professional leader is honest, acts with integrity, follows through on commitments, accepts responsibility for my actions, approaches others in a tactful manner, and reacts well under pressure. Clearly distinguishes between right and wrong.
- Highly motivated, energetic, flexible, cooperative, patient, good listener, friendly, caring and compassionate.
- Enjoy working with people, training others and providing excellent guest service.
- Willingness to learn best practices and adapt to procedural changes.
- Contributes to building a positive team spirit, shares expertise and recognizes the accomplishments of others.
- Recognized as a positive influence on others.
- Ability and commitment to work well with other staff.
- Appearance, hygiene and dress represent the company’s image.
- Be in good physical condition and be able to perform indoor and outdoor duties.
- Ability to work in a fast-paced, demanding work environment.
- Maintain a culture of legendary service and hospitality among all team members.
- Ability to communicate effectively and use the English language fluently: speak, understand, read, and write. Adapt Spanish interpretation when necessary.
- Strong organizational skills with excellent attention to detail (ATD).
- Must be able to prioritize, plan, meet deadlines and practice time management skills daily.
- Ability to accept that conflict happens; act to clarify the issue, bring parties together, identify a solution and monitor for resolution.
- Stand and walk for most of the workday.
- Apply physical dexterity with some bending, stretching, reaching, grabbing, holding, and carrying.
- Climb 3-5 flights of stairs, sometimes multiple times per day.
- High school diploma preferred.
- Dishwasher or kitchen experience is a plus.
- Strong attention to detail and cleanliness.
- Ability to work efficiently with others.
- Flexible and adaptable.
- Reliable communication and poise.
- Ability to deal with a diversified workforce
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
- Company-sponsored vacation