Disaster Case Manager Ii

Job description

ELOS is looking for qualified and experienced Disaster Case Managers (referred to as Disaster Case Manager III) to assist individuals applying for the Restore Louisiana Homeowner Assistance Program. The Restore Louisiana Homeowner Assistance Program is dedicated to helping homeowners with Hurricanes Laura, Delta, Ida, or the May 2021 Severe Storms repair and restore their damaged homes, or get reimbursed for work already completed.

Applicants should possess the qualifications identified below:

• A four (4) year Bachelor’s degree from an accredited university. A combination of education and relevant experience will also be considered..
• Must have working knowledge of home construction.
• Ability to perform the job functions under the supervision of others, while remaining acutely aware of goals, expectations, and deadlines.
• Ability to acquire a working knowledge of applicable rules and regulations and/or specialized industry knowledge related to the functional area.
• Provide Program technical assistance as applicable.
• Excellent written and oral communication skills, strong analytical and problem-solving skills, ability to work independently, and effective interpersonal skills.
• Intermediate level Microsoft Office skills; knowledge of creating tables and graphs in Microsoft Excel; ability to quickly learn new software applications.
• Knowledge of Construction Processes is preferred but not required.

This position requires the passing of a background check and drug test. Work will be performed from the Restore Louisiana Corporate office (11100 Mead Rd. Baton Rouge, LA).

Duration of Contract: 1 - 3 years

Job Type: Contract

Responsibilities may include corresponding with homeowners, tracking and monitoring progress of projects, and providing technical assistance for construction project and may include tasks associated with scopes of work, estimates, pricing, contracts, coordination of inspections, and other construction related activities. Additional responsibilities may include but are not limited to the following:

• Project planning including identifying available funding, supporting project budgeting, reviewing estimates and bids, permitting requirements, and understanding scopes of work and program requirements.
• Contractor selection including providing resources for choosing contractors in good standing, providing information on avoiding contractor fraud, identifying resources and construction trades necessary to perform the work
• Prioritization of repairs including recommendations on sequence of repairs.
• Assistance through construction completion including coordinating with contractors, initiating and reviewing work completed, and providing other technical advisement as needed.
• Maintain knowledge and understanding of program policies and procedures.
• Communicating program options and requirements to homeowners and contractors.
• Support day-to-day project management activities and other case tasks as directed.

Job Types: Full-time, Contract

Pay: $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• FEMA HMA/HMGP: 5 years (Preferred)

Work Location: In person