Disability Management Coordinator (Remote)

UPMC’s Health Plan and Workpartners are hiring a Disability Management Coordinator for our Disability Management Team.

The vocational team is a small and close knit team dedicated to helping others. The successful candidate will coordinate and manage the employee Disability Management program. This is a remote position and will work Monday through Friday daylight hours.

Preferences:

• Experience reviewing reasonable accommodation requests under the ADAAA
• Experience managing claims in a fast-paced, electronic claims management system
• Experience in a setting with regular inbound and outbound phone calls
• Knowledge of ADAAA relevant to disability accommodations

Responsibilities:

• Functions as an internal consultant to the supervisory and management levels regarding best practices and continuous process improvement within the area of ADA. Provide ADA consultation services on non-occupational cases.
• Maintain the purchase and tracking of equipment and AT devices that are purchased through the accommodation program.
• Participate in the preparation and presentation of individual and group progress reports to management regarding status of employees with an accommodation.
• Perform job analysis and other supports to maintain the integrity of the task bask
• Coordinate all ongoing services, such as sign language interpreters or personal care attendants, needed to support an accommodation request.
• Provides assistance to employees who are eligible for STD and LTD benefits. Maintains current information on employee’s condition and anticipated return-to-work date or temporary restrictions while recovering from a medical condition.
• Maintain an aggressive diary for management of vocational rehabilitation/placement activities and monitoring of staff members’ progress in accommodation plan.
• Review and monitor all parking requests that are submitted through the accommodation program.

• Bachelor’s degree preferably in Psychology, Human Services, Human Resource Management, Public Administration or other related field.
• Two years professional experience in disability administration or related required OR
• 1 year of professional experience in disability administration and approved certification required.
• Demonstrates professional and operational knowledge of State and Federal Disability, ADA, ADAAA, FMLA and other appropriate laws .
• Knowledge of UPMC Disability Income Protection Plan, ability to perform mathematical calculations.
• Excellent verbal and written communications skills.
• Advanced organizational skills and analytical skills with the ability to maintain the highest degree of confidentiality and proven interpersonal communication skills.
• Able to coordinate and manage several tasks/duties at the same time.
• Able to weigh and evaluate several factors requiring judgment and problem solving.
• Proficiency in Word, Excel, and Outlook.
• Knowledge of HRIS and timekeeping systems.
• Able to deal with all levels of employees within the organization.
• Knowledge of Medical Terminology a plus.

Licensure, Certifications, and Clearances:

• CRC (Certified Rehabilitation Counselor),
• LPC (PA Licensed Professional Counselor),
• CDMS (Certified Disability Management Specialist), and/or
• CCM (Certified Case Manager) preferred.

UPMC is an Equal Opportunity Employer/Disability/Veteran