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Form of workJob Description
Job Summary:
The Director of Issues Management and Advocacy is responsible for helping lead the issues and crisis
management communications activities of Walgreens and partnering with Government Relations to protect and promote the Walgreens brand with national and state policymakers, regulators, and healthcare advocates. The Director will promote and protect the Walgreens brand and its reputation as a
force for good and as a leader in shaping the future of healthcare, wellbeing, and retail, by telling the Walgreens story on our operations, innovation, and impact across key markets via earned, owned, shared, and paid media. The Director will coordinate with colleagues across Corporate Communications,
Government Relations, Legal and other business partners to manage issues, identify trends and news making opportunities that drive the Walgreens narrative while advancing and protecting corporate reputation especially in Washington DC and state capitols.
Job Responsibilities:
Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide."
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.
"An Equal Opportunity Employer, including disability/veterans".
External Basic Qualifications
Preferred Qualifications
Job Summary:
The Director of Issues Management and Advocacy is responsible for helping lead the issues and crisis
management communications activities of Walgreens and partnering with Government Relations to protect and promote the Walgreens brand with national and state policymakers, regulators, and healthcare advocates. The Director will promote and protect the Walgreens brand and its reputation as a
force for good and as a leader in shaping the future of healthcare, wellbeing, and retail, by telling the Walgreens story on our operations, innovation, and impact across key markets via earned, owned, shared, and paid media. The Director will coordinate with colleagues across Corporate Communications,
Government Relations, Legal and other business partners to manage issues, identify trends and news making opportunities that drive the Walgreens narrative while advancing and protecting corporate reputation especially in Washington DC and state capitols.
Job Responsibilities:
- Leads corporate media relations and public relations, including the development of the Walgreens key messages, materials and key stakeholder relationships. Ensures outreach to news media is coordinated with broader business communications strategies and initiatives.
- Develops and executes media strategy and activities for generating news coverage on behalf of company strategic focus areas through the cultivation of media relationships and earned media particularly among Washington DC based healthcare and public policy journalists, state house reporters and influencers.
- Maintains a deep understanding of the external market and identifies issues developing both internally and externally that have the potential to generate public interest and affect the Walgreens reputation in the regulatory and legislative environment.
- Partners with the Senior Director in the development of issue management strategies and crisis communications for Walgreens. Provides counsel to its divisions and businesses.
- Provides support and communications counsel to Government Relations and becomes a de facto member of the Government Relations team.
- Manages a team of media and communications professionals as well as public relations agencies.
Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide."
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.
"An Equal Opportunity Employer, including disability/veterans".
External Basic Qualifications
- Bachelor's degree in media relations and government relations and/or related field
- Experience with media, reporting methods and public relations strategies / tactics
- Experience writing and editing using the Associated Press stylebook
- Experience leading the planning, development and implementation of all global press office communication activities, including counsel to senior management
- Experience representing an organization as an official spokesperson.
- At least 2 years of experience contributing to financial decisions in the workplace.
- At least 3 years of direct leadership, indirect leadership and/or cross- functional team leadership.
- Willing to travel up to 10% of the time for business purposes (domestically and/or internationally).
Preferred Qualifications
- Bachelor's Degree in English, Communications, Journalism, Political Science, Public Relations or related field and at least 10-15 years of experience in media relations, public relations and orgovernment relations.
- Experience working across organizational boundaries.
- Minimum of five years' experience working in a press/media, public affairs and/or political capacity
- Media Relations and marketing experience in a healthcare or retail environment.
- Experience gaining internal consensus and presenting solutions to the public either directly or through the media using media relations techniques.
- Experience handling confidential information.
- Experience working across organizational boundaries.
- Proven ability to work under tight deadlines in a fast-paced environment.
- Strong verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Proven ability to handle multiple assignments simultaneously.
- Coordination with division business area and functional communications teams to plan for major announcements and events and to ensure unified communications plan and messaging.
