Director, Strategy & Operations

DoorDash Drive is our company's hyper-growth platform team serving merchants on a global scale. The Non-Restaurants team works with merchants across Grocery, Convenience, Retail, Pharma, and more.

We are looking for someone who enjoys rolling their sleeves up to join our Non-Restaurant rocketship on Drive - DoorDash’s white label fulfillment and platform product. The Director, Strategy & Operations, will oversee the P&L, fulfillment strategy, profitability and operations for several businesses and will incubate and launch net-new growth vectors. You will work with product, engineering, sales, operations, business development, and other teams to make your vision a reality.

You will report to the VP, US Platform Non-Restaurant.  We expect this role to be hybrid with some time in-office and some time remote. 

• Strategize: You will develop the strategy to best serve our customers through a period of growth. 
• Build: You will develop and lead 0 to 1 opportunities. You will create the roadmap for new products and services, determining how to invest our resources to achieve desired outcomes.  
• Operate: You want to get to the lowest level of detail, and scale.
• Collaborate: You value partnerships, and will excel at working across Operations, Product, Sales, Engineering, and more to bring new products and services to merchants.
• Lead: You will manage a strong team.  You’ll hire and retain top talent, and build team culture.  

• You have 15+ years of experience in a role in strategy and operations, general management, business operations, or management consulting.  
• You are strategic and driven with a passion for the local delivery economy and an understanding of the competitive landscape
• You have a talent for summarizing complex problems, and can translate high-level goals into actionable plans
• You have people management experience, and will enjoy developing a team of operators.
• You don’t need a guide. You dive into difficult problems and come up with a plan.

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.