We are looking for a Director of Quality & Outcomes Management - Health Plan, someone who's ready to be part of the best ranked children's hospital in Texas, and among the best in the nation. In this position, you will be responsible for planning, organizing, developing, and assessing the success of health plan quality improvement program and work plan. Responsible for coordinating the development and implementation of provider and administrative strategies for monitoring and improving outcomes by enhancing the quality of care and services rendered to members. Will provide leadership and consultation to Health Plan departments in maintaining all activities related to NCQA accreditation. Managed Care/ HealthPlan experience (highly preferred).
Skills & Requirements
- Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees unless approved for a medical or religious exemption.
- Required bachelor's degree Nursing
- Preferred master's Degre
- Required RN - Lic-Registered Nurses by the Texas Board of Nursing or Nursing Licensure Compact
- Preferred CERTPHQ - Cert Profess in Healthcare & Qual by the National Association for Healthcare Quality
- Required 4 years of experience in quality improvement, medical management; including two years of management/leadership experience
Job Duties & Responsibilities
- Continuously evaluates and updates the HP Quality Improvement Program and Workplan based upon data-driven assessments of the health needs/outcomes of members, accreditation, regulatory and contractual requirements.
- Provides oversight for maintenance of Quality Dashboards, including HEDIS Measure performance, for Executive Leadership.
- Provides organizational leadership for all activities related to the on-going National Committee for Quality Assurance accreditation.
- Coordinates the Quality-of-Care report processes to meet regulatory and contract requirements.
- Oversees quality management staff and coordinates departmental functions with Care Management, Claims Administration, Network Development, Information Systems, Member Services, Finance, and the Integrated Delivery System.
- Provides leadership for multiple essential committees in the health plan infrastructure.
- Coordinates the delegation oversight processes for selected vended services including vision and dental; ensuring oversight complies with all accrediting, regulatory and contractual requirements.
- Oversees health plan credentialing functions, including delegated credentialing for all delegated entities, ensuring oversight complies with all accrediting, regulatory and contractual requirements.
- Oversees regulatory and other survey assessments of the accessibility, quality of care and service for health plan members.
- Leads the ongoing professional monitoring, documentation, and evaluation of both the annual Quality Assessment and Performance Improvement Plan and the annual HHSC Performance Improvement Plans to assure progress to goals and compliance with regulatory requirements.