Director Pharmacy Operations, Bioplus Specialty

Description

BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that’s easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer’s treatment journey.

BioPlus is looking to hire a Director of Pharmacy Operationsto oversee its Flagship Front-End Specialty Pharmacy (Non-Dispensing) in Indianapolis. Reporting to VP of Clinical Operations, this People Leader will be responsible for developing the strategic vision, goals, objectives, policies and decision making for the pharmacy related to performance and operational issues. Provide management and leadership to Service Experience to drive results and achieve targeted goals.

How you will make an impact:

• Accountable for claims and/or member services and may also be accountable for adjustments, provider database, provider service and member service for local group membership.

• Host service and individual member service will also be a part of this leadership role.

• Develop and implement short and long-range vision that will enhance internal operating efficiency, identify synergies across lines of business and bottom-line accountability.

• Identify and address root causes and primary trends in order to initiate plans for correction and improvements.

• Establish plans to enhance operational collaboration and shared goals in order to achieve a high performing, cross-functional team.

• Responsible for financial planning/budget programs and the coordination of operations expenses.

• Develop and ensure the continued effectiveness of financial reporting, planning and infrastructure.

• Lead re-engineering and other organizational improvements designed to increase efficiency, improve service and strengthen departmental relationships.

• Promote continuous quality improvement throughout the organization.

• Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Requires a BA/BS degree in a related field and a minimum of 9 years of Services Operations experience; and a minimum of 5 years of management experience in healthcare operations with budgeting and forecasting, process improvement, or planning experience; or any combination of education and experience which would provide an equivalent background.

Preferred skills and experiences:

• Prior leadership experience with specialty Pharmacy Operations highly preferred.

• Experience with a Pharmacy P&L.

• Knowledge of DEA, FDA and state regulations pertaining to handling of controlled substances preferred.

• Experience interpreting compliance requirements and regulations preferred.

• Experience working with State Boards of Pharmacy regarding complaints, issue resolution, inspection and central fill requirements preferred.

  
  

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.comfor assistance.