Director, Operational Risk Reporting And Data Analytics

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Director, Operational Risk Reporting and Data Analytics leads a team of external fraud & Operational Risk data analysts. The team is responsible for producing enterprise external fraud reporting for consumption by senior/executive management as well as regulators. Additionally, the team supports other areas within Operational Risk management (e.g., Sales & Service Risk Oversight) with Reporting and analytical needs to support senior management/regulatory Reporting and overall governance and oversight framework within Operational Risk management.

The team works across first and second line of defense teams to identify Risk Reporting and analytic needs, support data driven credible challenge initiatives, lead and/or support large enterprise data related initiatives, provide subject matter expertise on data analysis techniques, and complete ad-hoc analysis as needed.

Core responsibilities:

• Oversee the execution and continuous improvement of recurring fraud Risk Reporting for management and other key stakeholders – to demonstrate effective independent fraud monitoring and trending insight.

• Develop data driven ‘credible challenge’ initiatives to challenge status quo and partner with the Business Line on driving positive changes to strengthen control environment.

• Champion developing data driven oversight reporting on authentication effectiveness across various channels and interaction points in the customer lifecycle.

• Proactively and strategically lead efforts to identify new risks to monitor, source data needed, and develop analytical insights.

• Provide analytical support to other areas of Operational Risk Management which includes recurring reporting/ ad hoc analysis.

• Manage and oversee the use of data science resources to identify opportunities to leverage data science for the identification and mitigation of fraud/other types of Operational Risk.

• Partner with various first and second line of defense risk teams on data analysis and/or analytical exercises to evaluate impact of emerging risk landscape.

• Closely work and provide support to partners in the fraud and payments risk management area including Issue Management, Policy Governance, Data Analytics etc.

• Provide guidance to data analysts on analytic approach as well as summarizing and presenting findings and recommendations.

• Identify process improvement opportunities and work with analysts to implement recommendations.

• Ability to adapt to constantly changing requirements.

Preferred Skills/Experience

• Extensive experience in an applicable analytics environment
• Applicable professional certifications
• Bachelor’s degree in Business, Finance, Computer Science, Business Analytics, Statistics or other quantitative field required
• Extensive experience in leading a Data Analytics team, preferably in the financial services industry
• Exceptional problem solving, critical thinking, and troubleshooting skills
• Experience leading a Data Analytics team
• Advanced knowledge in Microsoft Office applications
• Ability to prioritize and manage multiple tasks, while establishing responsible deadlines
• Flexibility in day-to-day work and tolerance for ambiguity
• Positive ‘can-do’ attitude and a strong desire to continue to learn and ask questions
• The ability to work well in a team environment
• Excellent communication skills, both written and verbal
• Ability to build relationships cross-functionally and over the phone
• Attention to detail in writing, planning, and communication
• The ability to work with minimal oversight
• Experience with SAS, SQL, or other similar applications
• Ability to work with and influence at all levels of the organization, including with senior leadership
• Knowledge of financial services products, systems, and Data

This role is hybrid. Team members who are in a hybrid role typically spend three days a week at the listed U.S. Bank location(s), while having flexibility on their work location for the other working days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $145,180.00 - $170,800.00 - $187,880.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.