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If you are a Software Engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you.
As a Senior Director of Software Engineering at JPMorgan Chase within Consumer and Community Banking Travel, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of Software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.
Job responsibilities
- Leads technology and process implementations to achieve functional technology objectives for Corporate Travel technologies
- Oversees decisions that influence teams’ resources, budget, operations, and the execution and implementation of processes and procedures
- Carries governance accountability for coding decisions, control obligations, and measures of success such as productivity, quality, cost of ownership, maintainability, and portfolio operations
- Delivers technical solutions that can be leveraged across multiple businesses and domains
- Influences peer leaders and senior stakeholders across the business, product, and technology teams
- Champions the firm’s culture of diversity, equity, inclusion, and respect
- Partner with product and business groups, to drive participation, plans, timelines, dependencies and solutions to ensure successful delivery leading to desired outcomes
- Drives accountability across different technology work streams to meet commitments and standards, including Data Engineering, Infrastructure and Cyber Security, focused on risk and dependency management ensuring contingencies and mitigations are in place
- Work with CTO or Head of Corporate and Premium Travel Technology, to distill overall integration strategy and requirements to ensure technology solutions for all applications, systems and processes
- Drive the adoption of relevant cloud technologies, enablement tools and processes for our engineering teams, as a part of integration
- Create and maintain detailed technology roadmaps with corresponding work streams and stakeholders, ensuring all solutions and requirements are clearly understood and communicated
Required qualifications, capabilities, and skills
- Formal training or certification on Software Engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise.
- 10+ years of travel technology experience, 5+ years of Travel Management technology experience
- Understanding and experience with cloud technologies, Software Engineering/product engineering methods, technology best practices such as ITSM and ITIL, budget and resource planning and transformation initiatives
- Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
- Experience managing competing requirements to align product prioritization with technical capacity and feasibility, balancing solution priorities between long-term technical roadmap and short-term execution needs
- Understand and convey programming models, technologies, systems and API’s that are relevant for stakeholders
- Work with product teams regularly to ensure understanding and alignment of requirements and technical solutions
- Participate and/or lead opportunities with third parties, working to understand why and how we may integrate and leverage their capabilities
- Experience with hiring, developing, and recognizing talent
- Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field
Preferred qualifications, capabilities, and skills
- Ability to evaluate and identify gaps in development and technical management processes and lead teams through adoption of best practices eg: Agile, ITSM and ITIL
- Track record of leading teams through change by motivating, inspiring and being an example
- Ability to frame and communicate complex or abstract concepts in a clear, cohesive framework for all levels of the organization
- Track record of managing with a focus on risk and dependency management
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
