Director Of Sales Operations

Great Plains Communications is looking for an experienced and professional Director of Sales Operations.

This position will transform Sales Operations to be more analytically driven, drawing valuable insights from multiple data points to optimize the sales process and drive performance. Will encompass developing analytical tools, driving operational efficiency, identifying new market opportunities, and ensuring seamless integration and functionality of our sales processes and systems. Will display extensive experience in Sales Operations, data analytics, and has in-depth knowledge of Salesforce.com.

Duties include:

¨ Leverages advanced Excel, Tableau and other software capabilities to develop robust analytical tools to guide the sales strategy and commercial decision-making processes.

¨ Creates cash flow analysis tools, business case tools, sales activity tools, and sales funnel tools to facilitate optimal resource allocation and decision-making.

¨ Utilizes data analytics to extract actionable insights from internal and external data sources.

¨ Develops methodologies to analyze and interpret data from various sources, including Salesforce.com and internal systems, to drive sales strategies and initiatives.

¨ Implements innovative solutions and best practices to improve sales processes, eliminate waste, and optimize resources.

¨ Utilizes performance metrics and coaching tailored to company needs and individual salesperson requirements to enhance productivity and bookings.

¨ Conducts comprehensive research to identify and recommend new geographic markets for expansion, considering market dynamics, competition, and potential for growth.

¨ Develops detailed business cases and strategies for entering new markets, considering local regulations, market demand, and logistical challenges.

¨ Develops agile and flexible go-to-market strategies, aligning sales representatives and marketing teams to the right opportunities and ensuring the assembly of the most competent teams for deal closures.

¨ Drives the implementation of smarter, automated sales processes to enhance customer satisfaction, improve efficiency, and boost sales.

¨ Acts as the subject matter expert in the utilization of Salesforce.com, ensuring optimal use of the platform to drive sales activities and strategies.

¨ Works closely with IT and other relevant departments to enhance and customize Salesforce.com and other software functionalities to meet the organization’s needs.

¨ Provides leadership in defining the vision and strategy for the Sales Operations function, ensuring alignment with the organization’s overall business objectives.

¨ Collaborates with cross-functional teams to align resources, develop synergies and enhance the overall operational efficiency and effectiveness of the organization.

• Takes direction from the CRO who may assigne other duties and responsibilities as required.

Minimum of 10 years of experience in Sales Operations or similar role with a focus on analytics and strategy design; telecommunications industry experience is advantageous.

Competitive wage and benefits provided. EOE.

To apply, visit www.gpcom.com/careers.

Great Plains Communications is one of the largest privately-owned telecommunications providers in the Midwest, serving communities throughout Nebraska, Iowa, Colorado and Southeastern Indiana. Business and enterprise services range from traditional and cloud-based voice and data products to installation and support of strategic networks with fully scalable, managed Ethernet solutions. The company also takes pride in its progressive approach to accommodating the unique needs of wholesale customers, including regional and national telecommunications carriers, LECs, ISPs, wireless and other providers utilizing superior custom engineering and custom-build strategies. In addition, the company serves residential customers with an impressive suite of services including high speed Internet, cable and streaming video, and local and long-distance telephone services. At the core of its service offering is an extensive 16,500+- mile, MEF certified regional fiber network reaching 13 states that is fully supported by a 24x7x365, Network Operations Center.

Founded in 1910 by E.C. Hunt as a Nebraska phone company, Great Plains Communications has evolved over the past century, keeping pace with technology and increasing bandwidth demands to become a leading regional network and fiber services provider.

The company is headquartered in Blair, Nebraska and is owned by Grain Management, LLC: a leading private equity firm focused on investments in the Communications sector.