Director of Protective Intelligence

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How will you make an impact in this role?
Reporting to the Vice President of Cybercrime Investigations and Protective Research, the Director of Protective Intelligence will lead and participate in gathering, analyzing, producing, and disseminating actionable intelligence for informed decision making across Global Security, executive leadership, and the enterprise. Critical skills include fostering relationships with key stakeholders and providing awareness, indications, warnings, and operational readiness. The Global Security Protective Intelligence team analyzes and assesses threats to American Express employees, facilities, assets, events, and interests globally.
Essential Duties and Responsibilities

• Develop and manage priority requirements that align with needs of stakeholders.
• Leverage OSINT, proprietary information, and purpose-built tools to create written intelligence products for key stakeholders to proactively address threats.
• Monitor global events relevant to the company.
• Assess and manage Protective Intelligence investigations involving threats to leaders and facilities.
• Produce and present threat assessments, deep-dive analysis, and briefings that are cohesive, concise, and professional.
• Work with internal stakeholders, local, national, and international law enforcement and government agencies to investigate and prosecute criminal suspects.
• Build and maintain partnerships with key teams/functions within the company such as physical security, information security, business continuity, insider threat, and investigations.
• Interact rapidly at all levels of the organization and across regions to provide subject matter expertise on threats.
• Provide after-hours support, as required.

Knowledge/Skills

• Possess an advanced level of understanding of investigative techniques and threat-based intelligence analysis and to detect and resolve threats, vulnerabilities, and other criminal activity.
• In-depth understanding of the threats affecting executives, corporate assets, and events.
• Must have strong verbal and written communication skills, analytic writing, interpersonal collaborative skills, and the ability to communicate effectively.
• Experience in data visualization, network analysis, and application of structured analytic techniques to generate and test hypotheses, assess cause and effect, challenge analysis, and support decision making.
• Working knowledge in one or more of the following areas: executive protection, federal law enforcement, close protection, counterintelligence, insider threat, all-source intelligence, or emergency management.
• Possesses the ability to review information to determine its significance, validate its accuracy and assess its reliability.
• Strong personal initiative, intellectually curious, and knowledgeable about local, regional, and world events.
• Must have solid critical thinking and effective time management skills with ability to prioritize based on changing environment.
• Must have initiative and able to work both collaboratively and independently when needed.
• Executive presence, strong ability to communicate upwards and to peers, particularly in high-impact, mission critical scenarios.

Experience

• Previous experience at FBI BAU, US Secret Service, US Air Force OSI, US Army CID, US Marine Corps CID, Navy NCIS, or private sector Protective Intelligence/close protection preferred.
• 10+ years' working in large mission critical environment in one or more areas of executive protection, criminal justice, intelligence, security, or geopolitical related disciplines.
• Direct Intelligence Community (IC) experience, IC cleared.
• Experience working with threat intelligence sharing communities in both IC and private sector.

Desired Leadership Characteristics

• Calm and decisive under pressure. Natural operational leadership in stressful situations.
• Ability to prioritize actions for the benefit of the organization to remain focused on most critical issues.
• Initiative and energy to go beyond minimum requirements of effort and activity; a bias for action and for getting things done.
• Experience in developing high performing talent.
• Proven ability in extending and maintaining strong relationships in a complex multi-national corporation.
• Strong problem solver with the ability to use analytical methods to affect change.
• Effective organizational skills (including attention to detail) along with the ability to collaborate and influence in a matrixed environment.

Education/Certifications

• Bachelor's degree or equivalent combination of education and experience preferred.
• Master's degree a plus.

Qualifications
Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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