Director of People Services (HR)

Are you ready to help shape the future of travel and hospitality at the new Hotel Polaris at the U.S. Air Force Academy? CoralTree is seeking an exceptional Director of People Services (HR) to join our team and play a vital role in shaping the success of Hotel Polaris, an instant icon in the hospitality landscape of Colorado Springs. As the Director of People Services, you will be an integral member of the leadership team driving the pre-opening efforts and steward the ramp-up of staffing for this one-of-kind property. Your efforts significantly influence the unique and distinctive experiences we seek to deliver to our guests and team members alike. We're looking for someone who wants to be a part of something bigger and shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities.

In this role, you’ll:

• Embody and champion our belief that travel fills us in a way that nothing else can. Inspire and remind us how good it is to play, rest, savor, experience, and connect.
• Oversee the day-to-day operations of the People Services operation for multiple business units by ensuring we continue to attract, develop, and retain the best talent in the industry.
• Participate in shaping the future of our company by providing strategic planning and support, including staffing and training initiatives that will keep us at the forefront of the hospitality industry.
• Stay up-to-date on the latest government regulations and record-keeping requirements while ensuring that our team feels supported and valued.
• Manage our bi-weekly payroll processes with precision and accuracy.
• Oversee our performance management system, ensuring that performance evaluations are conducted in a timely manner and that our talent management system is effectively identifying and developing our top performers.
• Play an integral role in attracting top talent to our organization, utilizing and updating our applicant tracking system, coordinating competency-based interviews, and analyzing data to make recommendations that will help us continue to grow and evolve.
• Support our team members by providing coaching, counseling, and disciplinary actions when necessary, while also administering associate benefits and open enrollment to help our team members feel valued and supported.
• Administer FMLA/LOA functions with compassion and empathy, ensuring our team members feel supported during times of need.

The ideal candidate will be:

• A college graduate, preferably with a Bachelor’s Degree preferred in Business Administration, Human Resources, Communications, or related field. PHR or SPHR Certification preferred.
• Experienced with 3 -5 years of professional experience in People Services, including 2 years supervising and managing staff in the Hotel/Resort environment.
• Versed in various federal, state, and local employment practices laws and regulations.
• A Strategic Business Partner with a proven track record of success in all aspects of recruiting, both international and domestic.
• Experienced with partnering with key leaders at the property to achieve property and organizational objectives
• Computer literate in Microsoft Word, Excel, and Windows, with the ability to learn HRIS systems
• Fluent in English, both verbally and non-verbally, and have excellent team member relations skills.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program.
• Paid time off/sick time
• Participation in a 401(k) plan with a company match.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

Salary range: $110,000 - $130,000/yr.