Job Description
Director of People Operations: Job Description
PositionTitle: Director of People Operations
PositionSalaryRange: DOE
ReportsTo: CEO
Benefits: Medical, Dental, Vision, PTO, 401(k), cell phone, and more.
Location: Lynden, WA. Candidate will base full-time in the Lynden office of Elements Hospitality.
Position Description:The Director of People Operations is an experienced, visionary leader who will head up the People Operations team. This person will have a robust understanding of structure and operations, and be responsible to design, develop and implement strategies to attract, engage, develop and educate employees and build upon and grow a high performance culture. This person will manage Branding, Marketing, Recruiting, HR Administration, and the Education team to develop and implement education and advancement programs, formal compensation and benefits programming, and multiple other polices and staffing plans/practices.
Reporting Relationships:This position will report to the CEO. Direct reports will be the People Operations Team, comprised of Branding and Recruiting, Human Resources, and Education and Training. This position will also report at times to the shareholders.
Desired Characteristics:• Passionate - Will need to be passionate about Elements, its work, its people, its vision, its MIG's and purposes.
• Engaging - Enjoys building relationships. Will need to be outgoing, energetic, approachable, and positive.
• AuthenticandCompassionate - Understands servant leadership, is able to be vulnerable, and desires to get to know the staff, and help them grow both as team members and people.
• VisionandDrive - Possesses strong vision and is highly motivated to drive development of Operations
structure, the strategic plans of Elements, and achieve the goals set forth by leadership.
• CollaborativeandHumble - Maintains a grounded perspective, a genuine willingness to collaborate,
enjoys being part of a team, and appreciates feedback.
• Professional and Ethical - Will need to be an individual who keeps commitments, inspires trust within the team by working with integrity, and approaches situations with a seek first to understand point of view by treating others with respect and consideration.
Position Duties and Responsibilities• Direct Education Department and HR Administration to develop a tiered structure and curriculum for education and development/advancement within the company, including training modules, pay structures, benefits and documentation required.
• Oversee development and maintenance of Elements' strategic branding and marketing plan, broadening company reach and national brand recognition.
• Collaborate with Directors and other department heads to gauge staffing needs, and guide Recruiting to prioritize pursuit of most critical hires. Oversee development and maintenance of Elements' recruiting plan to ensure integration with HR onboarding of new employees.
• Lead Human Resources Administration to optimize onboarding, documentation and reporting processes.
• Take a leadership role in ensuring culture is consistently being nurtured, developed, and is consistent with our core values.
Qualifications / Experience Requirements• Education: Bachelor's Degree or 5+ years' experience leading people, with emphasis on Operations, Education, and Process Development.
• Language Skills: Strong written and verbal communication skills and strong emotional intelligence are required. Experience training and/or coaching to all levels of the organization. Also beneficial is the ability to develop and interpret documents, manuals, policies, and reports.
• Computer Skills: Knowledge of database software, spreadsheets, word processing software, and ability to navigate needed tech apps.
• Beneficial butNot Required:
• Experience in workforce planning and developing Human Resources best practices
• Driving organizational recruitment and growth strategies
• Previous Human Resources experience.
• Experience in developing, teaching, and training people for a desired purpose within an organization.
Organization Overview:Elements Hospitality was formed with a vision to provide a high level of customer service to the hospitality industry, and to make a meaningful impact in the lives of our employees, customers and communities. Our team is comprised of Estimators, Project Managers, Project Engineers, Project Administrators, Site Supervisors and field technicians, as well as a Development team, who develop and manage projects around the country. Elements is in high demand and partners with some of the most respected hotel, resort, and capital groups in the country. It's time for our team and culture to expand, and we need the person to help us do exactly that!
Toinquire/apply:sendresumetoinfo@e-hosp.com.
PI234064400