Director of Franchising

Description:

Starbird is a Bay Area born company and the nation's first super-premium fast-food concept. Starbird is blazing trails in the fast-food industry by challenging industry conventions and serving feel good crispy chicken. While on a relentless pursuit of deliciousness, Starbird creates food people can feel good about eating. All the food is fresh, scratch-made, created with trustworthy ingredients and served by passionate team members. Starbird makes accessing their five-star flavor easy with an omni-channel technology experience and seamless online and in-store ordering. Starbird's hospitality mission is to create a positive, memorable experience and connection with every single guest. Our service standards match our food, super-premium. We are growing rapidly, and we'll be adding additional locations in both the Bay Area and Southern California this year. To help fuel this growth, we are looking for amazing people who have the passion for the work we do here and to join our movement.

Our Culture

Our team members are the lifeblood of our organization. We select team members that exhibit our company values and have a positive attitude and disposition. We believe in promoting from within our organization and helping our employees to build their skills. To encourage self-growth within our organization, Starbird provides an educational enrichment program and a language learning program for all our employees. Whereas many companies give generously to worthy community-focused organizations, we focus our philanthropic efforts on the development and futures of all our beloved team members.

About You

The Director of Franchising will be responsible to drive the franchise sales and expansion, helping grow Starbird Chicken brands by attracting and onboarding new franchisees. This includes prospecting, lead generation, franchisee qualification, negotiation, and onboarding. The goal is to identify and recruit high-quality franchisees who align with the company's vision and values.

Requirements

Duties & Responsibilities

• Develop, maintain, and lead the Company’s ongoing license and franchise leads from start to finish including marketing collateral (in conjunction with Marketing department), sales process (including the creation and framework of lead generation, application review, candidate vetting, LOI and franchisee/license agreements, discovery day agenda and collateral).
• Lead discovery days, candidate interviews, and franchise/license awards
• Maintain relationships with existing licensees/franchisees.
• Main liaison between Brand and Franchisees
• Manage the disclosure process of all candidates included proper and necessary documentation
• Present candidates and qualifications to Starbird executive team for review and approval
• Responsible for drafting and preparing Franchise Agreements and any amendment(s) for execution
• Implementation of necessary tools (Franconnect, DocuSign, Background checks, etc.) to facilitate successful franchise signings
• Maintain accurate tracking and reporting for total number of deals / candidates awarded by year, lead type, etc.
• Prepare in conjunction with legal counsel, yearly updates to the Franchise Disclosure Documents
• Integration of Support Departments

Term Growth

• Oversee the process for renewing or terminating franchise agreements
• Manage Multi-Unit Growth and growth and development timelines of Franchisees
• Manage Franchise Communication and Accountability in relation to growth

Education, Skills and Requirements

• 5-10 years related demonstrated experience growing franchise brands
• Proven ability to represent the franchise brand with professionalism and integrity is essential
• Familiarity with Franconnect, a franchise management software platform, is preferred
• Excellent communication skills, both written and oral, with all levels of the organization including management, peers, and clients
• Must be an experienced organizational leader, demonstrating great leadership, sales, presentation, and professional communications skills
• Prior experience understanding and relating to numerous Franchise Partners with diverse cultural and ethnic backgrounds
• Prior experience in leading Franchise Operations which includes both Company and Franchise operated retail units, restaurants, or relevant experience
• Must have in depth and successful experience leading and positively influencing franchise partners to achieve targeted financial and operational results
• Strong financial acumen, analysis, problem solving, negotiating, and influencing skills along with excellent verbal and written communication skills
• Ability to interface well with all departments of the company and to represent the company in a highly professional manner
• A high degree of drive with a proven track record of achieving aggressive results
• Demonstrated integrity and ethical behavior

Requirements: