Director Of Food And Beverage

Located near one of the most desirable beach areas on the East Coast, Kings Creek Country Club (Rehoboth Beach, Delaware) is seeking a hands-on, engaging, and passionate hospitality leader as the next Director of Food & Beverage.

The selected candidate will be responsible for Clubhouse Food and Beverage Service operations, including member dining, and banquet operations as well as other additional ancillary F&B operations.

This role works closely with the Assistant General Manager and directly supervises the Events Manager and Food and Beverage Supervisors.

SUCCESS TRAITS OF INDIVIDUAL:

• The Director is the public face of these operations and should offer a hands-on approach and an understanding that full, on-the-floor member and staff engagement is critical to success in this position.
• The role consistently ensures superb dining and experiences for the Club's Members and Guests.
• The individual should possess strong leadership skills to effectively supervise and guide the team, set clear expectations, and inspire excellence in service.
• Excellent communication skills are essential for conveying performance expectations, fostering teamwork, and handling member/guest feedback and complaints professionally.
• Strong organizational skills, high attention to detail, and time management
• Problem solver, adaptable and team player.
• Working collaboratively with the Events Manager, F&B Supervisors, and service staff is essential for achieving common goals.

INITIAL PRIORITIES OF POSITION:

• Learn the culture, team, operations, and member/guest experience standards.
• Take personal ownership of the operation, with a focus on the physical appearance and overall readiness of members, both in terms of appearance and service.
• Develop relationships with the Culinary, A La Carte, and Banquet Service Teams is very important to this position, ensuring collaborative and harmonious relationships between front and back-of-house operations.

COMPENSATION & BENEFITS

• Salary - $90,000-$100,000 dependent on experience
• Complimentary meals on shift
• Medical Insurance is paid at 100% for employees or 70% for families/spouses/children
• Voluntary Dental and Vision insurance
• 401(k) matching
• PTO and Sick Days
• Paid for CMAA dues and travel for conferences
• Free golf and racquet access

KEY KNOWLEDGE, SKILLS, APTITUDE AND OTHER TRAITS

• Provide resources necessary to allow employees to perform their jobs effectively and be fair and firm in adherence to club policy and procedure.

• Celebrate successes, have a genuine and sincere desire to “win” and be excited to elevate, innovate, and grow the reputation for Food and Beverage excellence.

• Take personal ownership of his or her area of responsibility, with special attention to the physical plant and overall appearance of the operation, and understand the need to be consistently “member ready” in both appearance and service.

• Supervise the Events Manager, F&B Supervisors, and Service Staff. To help control payroll, COGS, and F&B miscellaneous expenses. Approve service schedule prior to posting and approve all invoices/purchases, physically conduct F&B inventory with Events Manager or F&B Supervisor.

• Explore innovative avenues for increasing Food & Beverage Gross and Net dollars to plan on a per month/period basis by concentrating strongly on increasing covers and check averages as they apply to A la carte and Catering.

• Work with the Assistant General Manager and Executive Chef in implementing Gross Margin pricing in the design of all Club menus to achieve F&B net goal and member satisfaction and to establish profitable catering menus that meet Members' and Guests' needs.

• Work with the Events Manager to plan and coordinate Special Events via the BEO with the primary focus of increasing member/guest usage and revenues through proper planning and marketing.

• Develop a Service Training Program and ensure that it is implemented correctly and utilized consistently in the development of the service staff.

• Supervise the F&B Supervisors in directing the flow of service in the Dining Rooms and Private Dining Room areas of the club.

• Ensure that departments are in thorough compliance with the Food & Beverage Standards of Operation as they apply.

• Supervise bar, responsible for the profitability and productivity of bar and bartenders, purchase all liquor, wine, and beer or delegate this to the F&B Supervisors.

• Do all paperwork related to service, i.e. payroll analysis, inventories, cover counts, weekly schedule, etc.

• Attend all daily meetings/line-ups, weekly departmental staff meetings, weekly F&B/BEO Meetings, and semi-weekly service and kitchen meetings. Will conduct weekly F&B/BEO meetings and any of the above meetings in the absence of the regular chairperson.

• Ensure that the Club is in strict compliance with all Purchasing Agreements and that all Club Food and Beverage programs are properly marketed, executed, and tracked.

• Work with the F&B Supervisors in maintaining the proper china, glass, and silver inventories within the Club and ensure that the third (3rd) and ninth (9th) monthly inventory reports are submitted by to the General Manager/COO.

• Responsible for the proper interviewing/hiring of all new Service personnel.

• Conduct annual performance reviews on the Events Manager, F&B Supervisors, and applicable Service Staff.

• Work with all Food & Beverage personnel in promptly and effectively handling Member/Guest complaints.

• Ensures that all legal requirements are consistently adhered to including wage and hour and federal, state, and/or local laws pertaining to alcoholic beverages.

CANDIDATE QUALIFICATIONS

• Work Experience: Minimum of 5 years preferred experience in Food & Beverage Management

• Certification/License Level One Sommelier Certification is preferred

• Budget Control/Responsibility Total Beverage Operations

• Security/Confidentiality Access to confidential material and circumstances

• Training Responsible alcohol management.

• Computer experience and familiarity with Jonas are preferred.

• Excellent communication skills and outgoing personality.

EDUCATIONAL EXPERIENCE:

A bachelor’s degree from a four-year university or college is desirable, preferably in Hospitality or Business Management. In lieu of the degree, substantial hospitality experience will be considered. Credentials from the hospitality industry, recognizing ongoing involvement and commitment to lifelong personal and professional development are desired.

ABOUT KINGS CREEK COUNTRY CLUB AND REHOBOTH BEACH, DELAWARE:

Kings Creek Country Club is committed to being caring and inclusive with high standards of excellence in an open, warm, and casual atmosphere so that members and their families can establish meaningful connections that enrich their lives and our club. In addition to this commitment, we are dedicated to providing superior country club amenities of exceptional value, including golf, racquet sports, fitness, swimming facilities, and programs; a first-class dining experience and consistent service excellence, in a warm, relaxed atmosphere for the enjoyment of our members and their guests.

Known as the “Nation’s Summer Capital,” Rehoboth Beach was historically branded as the getaway of choice for beach-goers from the Washington, D.C. area. Today, our beach town hosts visitors from all over the country - indeed, from around the globe - and Rehoboth Beach has become a year-round vacation destination.

Surrounded by eclectic shops, restaurants, businesses, and family amusements, the boardwalk is one of the reasons that Rehoboth Beach consistently is rated as one of the best beaches on the East Coast. Rehoboth Beach is no longer a one-season resort.

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