Director of Facilities

JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The Director of Facilities oversees an assigned district to develop leaders, drive profitability, and enhance operational performance to meet client expectations and maintain company standard. Prior experience in higher education Facilities Management strongly preferred.
Essential Duties:
Recruit, manage, and lead teams with focus on continuous improvement. Select and develop teams of professionals, as well as leaders.
Influence and support functional strategy; determine, evaluate, and modify goals and the allocation of resources to ensure departmental and organizational goals are met.
Support, motivate, and promote the team by building a positive and thriving team environment.
Plan, monitor, and schedule facility modifications, designs and develops of building space allocation.
Direct overall department processes for integration of services and systems.
Participate in facilities planning processes and direct the implementation of strategic direction.
Direct initiatives to improve quality performance and customer service.
Ensure a safe and secure environment to meet customer needs and comply with regulatory requirements.
Maintain daily and weekly labor management control.
Identify, analyze, and review issues; document and report any issues.
Prepare plans for long range improvement projects to maintain infrastructure.
Maintain accountability for area budgeting, including selection installation, and replacement of materials and equipment.
Implement preventative and predictive maintenance programs.
Special projects and other duties as assigned.
Experience Requirement:
At least 10 years of experience in a facilities maintenance or janitorial services environment, including management. Preferably at a College or University.
Ability to effectively lead a staff of direct reports. Proven track record as an effective manager in a high-performance organization, success as a builder of collaborative, high-performance teams whose management style is characterized as results orientation.
Must know the city, state and federal laws and regulations that affect company business and know what licenses are required to operate the business.
Understanding of all facets of Facilities roles.
Ability to develop and conduct effective health, safety and environmental training programs and meetings.
Skilled in project management, problem-solving techniques and communicating ideas and instructions clearly.
Skilled in directing activities and operations of others, including activities involving hazardous situations.
Can quickly dive deep on business challenges and formulate then as data and analytics problems that can be solved by standard approaching using descriptive, predictive, and prescriptive analytics.
Strong working knowledge of Excel and other Microsoft Office products.
Preferred Skills:
Self-starter and works well independently and as part of a team.
Skills in relationship-building, teamwork, and collaboration.
Positive attitude with a strong desire to learn and a continuous improvement mind-set.
Comfortable with routinely shifting demands.
Working knowledge of general office equipment.
Ability to prioritize projects and execute and deliver key objectives in a timely manner under tight deadlines.
Ability to work independently in a fast-paced, dynamic, results-oriented environment.
Meticulous attention to detail, self-motivated, and the ability to maintain confidentiality.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.