Director Of E-Commerce

Job Type
Full-time
Description
Join 7 For All Mankind, the first company to bring premium denim to the market, putting L.A. on the map as the fashion authority on premium denim. 7 For All Mankind is the leader in denim innovation and after almost 20 years continues to be a force in the industry it brought to life, with innovation in fits and fabrics and exciting collaborations and partnerships. 7 For All Mankind offers competitive bonus programs and generous incentive programs along with the opportunity for career growth with our brand.
We are looking for a Director of Ecommerce to drive development and optimization of a best-in-class eCommerce site, enhancing the customer experience across our Shopify store. This person must be tapped into the eCommerce and digital landscape and be prepared to innovate and improve how customers shop and receive service from end to end. This role will work cross-functionally with marketing, store management, front and back end development teams, as well as creative and product development/buying teams, to continue to refine and elevate the customer experience across our website.?
Key Responsibilities

• Manage and oversee daily website operations including ongoing development, sprint planning and releases, content execution, promotional offers, performance, testing, and support.
• Implement new processes, system changes and standard operating procedures to optimize Omni-Channel operations.
• Oversee concept development, testing and implementation of site experience initiatives
• Own and optimize storefront customer journeys and end-to-end user experience and spearhead the build of digital touchpoints across the customer journey
• Collaborate with IT/DEV team to create and roll out new web and mobile initiatives and ongoing enhancements
• Serve as a strong advocate for the end-user, armed with quantitative and qualitative data that provides analysis and insights into ways to continuously improve and innovate the eCommerce customer experience
• Continue to define and execute against a digital roadmap
• Communicate frequently with our platform partners to manage an open projects list, assign priority levels, share project status updates and document all project details.
• Execute A/B testing strategies and continual campaign improvements that drive increased customer interest, conversion, and sales.
• Work closely with marketing/buying teams to develop promotions, SEO strategies, email campaigns, and performance marketing initiatives.
• Provide ad-hoc, biweekly, and monthly analysis on qualitative and quantitative performance and recommendations for optimizations

Job Requirements

• 4+ years Shopify platform experience (Bloomreach and Dynamic Yield experience is a major plus)
• 2+ years' experience with CRM/email systems and Performance Marketing channels

• An undergraduate degree in Technology, Business, Marketing or related fields is preferred.
• Strong understanding of latest online marketing concepts, tactics, strategy and best practices, focusing on the end customer experience

• Data, analytics, and tag management knowledge, with a strong focus on operational excellence.
• Knowledge of creating A/B and/or multivariate tests
• Knowledge of web technologies, including Shopify Liquid, HTML, CSS, and JavaScript
• Excellent interpersonal and communication skills with a focus on detail
• Strong strategic, conceptual, and leadership skills with the ability to motivate teams
• Resourceful self-starter, with a can-do attitude that thrives in a fast-paced entrepreneurial environment
• Strategic thinker willing to push the envelope and bring fresh, innovative ideas to life
• Works well under pressure and can meet tight deadlines with a strong sense of accountability
• Strong interpersonal and analytical skills with great attention to detail
• Well organized and able to manage multiple projects simultaneously and effectively

7 for All Mankind embraces the individuality of each employee. We believe in nurturing personal growth and success by honoring unique strengths and aspirations. Our culture promotes collaboration, encourages feedback at all levels, and welcomes innovative ideas. Join our diverse and inclusive community where your individuality is celebrated and your voice is heard.
We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor.
Salary Description
$125,000/yr - $175,000/yr