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Form of workLive Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
Director of Catering and Conference Services at Pendry Park City
Opened in the winter of 2022, Pendry Park City is the ideal base for outdoor adventures in every season. Our prime ski-in/ski-out location offers 7,300 acres of exceptional terrain paired with all of the services of a luxury resort, including ski valet, Spa Pendry, fine dining and a rooftop bar and pool. During the warmer months, hiking, mountain biking, and outdoor concerts are equally enticing endeavors. A modernist take on a traditional alpine lodge, the resort will feature 152 guestrooms and suites, along with fully serviced Pendry Residences Park City ranging in size from studios to four-bedroom homes. In the true tradition of Pendry, impeccable service-at-the-ready awaits you, making every aspect of your stay a pleasure.
With captivating destinations, artful environments, and attentive service, Pendry ushers in a new era of luxury hospitality. If you share the same passion for the emergence of the new luxury traveler: the guest who values design, service, culture and comfort, but wants to experience them in a new way, then we invite you to discover a modern professional and socially integrated experience with Pendry.
SUMMARY
The Director of Catering and Conference Services' will direct, manage, train and lead the Catering and Conference Services team to achieve success. Results are driven through maximizing and managing catering resources and efforts to ensure market growth in exceeding revenue targets and market share per account. Provide strong leadership, creativity, and interpersonal skills to a dynamic team.
The Director of Catering and Conference Services will be accountable for the management and profitability of all aspects of the Catering and Conference departments, including maximizing revenues and profitability, controlling expenses and protecting the integrity of the guest experience. Director of Catering and Conference Services will be responsible for establishing and maintaining rapport with guests prior to, during, and post-conference, both exceeding their expectations and encouraging repeat business.
The Director of Catering and Conference Services is also responsible for acting as a liaison between the guest and operating departments to ensure successful meetings, and to generate repeat business.
ESSENTIAL FUNCTIONS
QUALIFICATIONS
PHYSICAL REQUIREMENTS
Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
Director of Catering and Conference Services at Pendry Park City
Opened in the winter of 2022, Pendry Park City is the ideal base for outdoor adventures in every season. Our prime ski-in/ski-out location offers 7,300 acres of exceptional terrain paired with all of the services of a luxury resort, including ski valet, Spa Pendry, fine dining and a rooftop bar and pool. During the warmer months, hiking, mountain biking, and outdoor concerts are equally enticing endeavors. A modernist take on a traditional alpine lodge, the resort will feature 152 guestrooms and suites, along with fully serviced Pendry Residences Park City ranging in size from studios to four-bedroom homes. In the true tradition of Pendry, impeccable service-at-the-ready awaits you, making every aspect of your stay a pleasure.
With captivating destinations, artful environments, and attentive service, Pendry ushers in a new era of luxury hospitality. If you share the same passion for the emergence of the new luxury traveler: the guest who values design, service, culture and comfort, but wants to experience them in a new way, then we invite you to discover a modern professional and socially integrated experience with Pendry.
SUMMARY
The Director of Catering and Conference Services' will direct, manage, train and lead the Catering and Conference Services team to achieve success. Results are driven through maximizing and managing catering resources and efforts to ensure market growth in exceeding revenue targets and market share per account. Provide strong leadership, creativity, and interpersonal skills to a dynamic team.
The Director of Catering and Conference Services will be accountable for the management and profitability of all aspects of the Catering and Conference departments, including maximizing revenues and profitability, controlling expenses and protecting the integrity of the guest experience. Director of Catering and Conference Services will be responsible for establishing and maintaining rapport with guests prior to, during, and post-conference, both exceeding their expectations and encouraging repeat business.
The Director of Catering and Conference Services is also responsible for acting as a liaison between the guest and operating departments to ensure successful meetings, and to generate repeat business.
ESSENTIAL FUNCTIONS
- Contributes to the strategy and planning activities of the catering function
- Identifies areas of improvement, initiates action steps and follow through on a timely basis.
- Maximizes efficiency through proper scheduling and cost controls
- Develops and maintains best practices to ensure guest account objectives are defined and appropriate catering activities implemented
- Assists the Catering and Conference Services Associates in developing account plans, detailing objectives, timescales and catering sales methods to support the defined account strategies
- Establishes, enhances, and maintains productive quality working relationships with key internal and external guests
- Keeps resort information relating to guest requirements, interests and catering activities up-to-date.
- Reviews guest base to determine new opportunities for account opportunity.
- Liaises with Director of Sales & Marketing to review the effectiveness of Catering activities.
- Contributes ideas to improve the products and services offered
- Selects, trains, coaches and develops Associates to enhance performance and to meet the current and future needs of the department
QUALIFICATIONS
- High school or equivalent education required
- Bachelor's Degree preferred
- 2-3 years management experience
- Must be able to mentor and motivate a team of dynamic individuals
- 3-5 years catering sales & service experience preferred in a luxury resort/hotel market
- Familiarity with food and beverage basics, menu planning and private/group event coordination and planning
- Looking for an individual who is proactive and will nurture and build effective teams, actively contributing to the selection, training, and retention of high caliber Catering and Conference Associates
- Adapts quickly and positively to new situations
- Ability to multi task and handle many items and demands at once
- Ability to satisfactorily communicate with guests, management and Associates to their understanding
- The individual must be a 'hands-on' manager, who is creative, innovative, energetic, and a clear thinker with the ability to analyze and resolve problems
- Knowledge of computers, catering software, and Microsoft Office programs
PHYSICAL REQUIREMENTS
Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
