Director Investigations Oversight

Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
As part of the Discover Ethics & Conduct (E&C) program provide oversight and effective challenge of all investigations practices across the enterprise, ensuring robust risk management, effective performance measurement, and alignment with legal and regulatory obligations. Develop and implement a robust metrics and reporting framework, capturing data on program effectiveness, risk mitigation, and employee behavior. Collaborate with HR, Internal Investigations, Fraud, Technology, and other teams to ensure investigations are performed in a risk appropriate manner and in accordance with the Company's values. Develop and implement controls to monitor and address potential risks related to investigations practices.
Responsibilities:
Implement the Investigations oversight and effective challenge framework of investigations practices and programs, aligned with the E&C strategy, the company's overall business strategy, and risk appetite. Ensure Investigative teams maintain robust documentation, including reporting, policies, procedures, and standards.
Identify and track relevant KPIs and KRIs to monitor risk performance and progress towards objectives. Design and deliver insightful reports to senior management and stakeholders, informing strategic decision-making.
Perform assessment and effective challenge of case results at both the individual case and aggregate level to identify risks or gaps in investigative practices, handling methodologies, and reporting by investigative groups. Partner with investigative groups to design and implement effective controls to mitigate identified risks, prevent misconduct, and promote ethical decision-making.
In select situations, lead select investigations of Ethics Concerns.
Co-lead the development and execution of the Company’s Investigations strategy, aligning it with evolving regulatory requirements and best practices. Continuously monitor and evaluate the program's effectiveness, identifying opportunities for improvement and optimization.
Build strong relationships with senior management, legal counsel, compliance teams, HR, Internal Investigations, Technology, and other stakeholders. Partner effectively to ensure program alignment and achieve shared goals related to ethical conduct. Represent the E&C program in external forums and industry groups.
Minimum Qualifications
Bachelors in Security and Intelligence or Law
10+ years risk management, compliance, law enforcement, intelligence, security, or related fields experience.
3+ years investigations or related experience.
In lieu of education, 12+ years risk management, compliance, law enforcement, intelligence, security, or related fields experience and 5+ years investigations or related experience.
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Application Deadline: The application window for this position is anticipated to close on Apr-02-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation: The base pay for this position generally ranges between $150,500.00 to $228,900.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at MyDiscoverBenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.