DINING ROOM HOST- TSR Blue Coyote

Job Title: Dining Room Host (Talking Stick Resort- Blue Coyote/Day-Swing)

Department: Food and Beverage

Reports To: Dining Shift Supervisor

Summary

Greets restaurant patrons with a positive friendly attitude. Seats patrons in a timely manner ensuring that the guest has a favorable dining experience.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Ensures excellent customer service for every guest, every time.
• Provides guests courteous, friendly efficient service.
• Seats guests at assigned tables and takes food/beverage orders as required
• Retrieves supplies from storage when necessary
• Cleans and organizes all shelves and storage areas
• Preps and restocks for next shift
• Helps to clear and set tables when necessary.
• Computes bill, provides correct change and issues receipts or tickets to patrons.
• Completes cashier checkout and turns into cage.
• Uses equipment as instructed to ensure safety and proper care of equipment.
• Communicates to supervisory staff when assistance is necessary.
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
• Ensures that designated work areas, flatware, glasses, dinnerware and other used to serve customers are free from hazards (i.e. chips, breaks, cracks, liquid on floor, etc.).
• Responsible for maintaining up-to-date knowledge of Credit Card Compliance requirements commonly known as PCI (Payment Card Industry) Compliance by attending training provided by Casino Arizona, at least once a year or more if required by management. Signature verification of course attendance will be required.

Education and/or Experience

High school diploma or general education degree (GED) preferred; 1-year work experience in an F&B environment. Cashiering experience preferred.

Certificates, Licenses, Registrations

Must possess a valid Maricopa County Food Handler's Card.

Other Qualifications

Must be able to operate a cash register and process cash transactions accurately. Must have excellent customer service skills. Must have the ability to calculate figures and amounts such as discounts, commissions, proportions and percentages. Must be a team player, have a positive attitude and present a well-groomed appearance.

Language Skills

Must be able to read, write, speak and understand English.