Digital Risk Reporting Analyst

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Digital Risk Reporting Analyst is critical in supporting U.S. Bank’s Digital Risk management and customer experience strategies, tactical execution and performance measurements. The role reports directly to the Digital Risk Analytics Manager within the Bank’s Chief Digital Organization (CDO). A successful candidate will have a demonstrated ability to query and analyze complex data, draw impactful insights and make recommendations that support the Bank’s Digital Risk control and mitigation strategies. This person will partner closely with fraud & risk professionals, peers in cross-business line analytics teams, Model Risk Governance (MRG), Enterprise Analytics, and other digital product managers. The scope of initiatives will encompass—at a minimum—new application identity proofing, enterprise money movement performance monitoring, peer-to-peer payments, digital authentication, model validation and monitoring, root cause analysis, key risk indicator (KRI) reporting, new product/feature design support and other control impact analyses.

This role requires adept quantitative analytical skills, along with a team-first approach and keen ability to develop strong working partnerships with internal and external stakeholders, highly effective communication skills with senior-level colleagues and management and the ability to work independently with a strong bias towards action and problem-solving.

Key responsibilities include:

Supporting digital authentication risk strategy development and monitoring using business intelligence and insightful analysis

• Partner with Model Risk Governance to provide ongoing monitoring and validation of AI/ML models involving fraud, authentication, identity validation
• Partnering with Business Lines, Business Line Risk, EAA and EFRM to develop and track Key Risk Indicators (KRIs) for new digital products and features that present incremental operational risks
• KRI reporting and ongoing enhancements to ensure management of business line risk activities
• Developing design requirements for proof-of-concept work involving new digital products/features, or new risk controls (i.e., Champion-Challenger testing)
• Forecasting fraud, financial, and customer impacts due to changes in Digital Risk controls, rules, and capabilities
• Reporting automation through data visualization creation and iterative enhancements

Preferred Skills/Experience

• Bachelor's degree or equivalent work experience

• 6+ years applicable experience

• Strong problem-solving skills and ability to find solutions independently

• Expert quantitative analytical skills with commensurate ability to summarize and present insights to leaders

• Data Visualization: self-service dashboard development and proven ability to develop in Excel, PowerBI and Tableau

• 5+ years SQL and/or SAS experience; R / Python a plus

• 5+ years business intelligence analysis within banking, financial services, or related industry

• Proficient understanding of fraud, authentication, identity validation or other aspects of risk management

• Experience designing, measuring and reporting product or business line KRIs and/or KPIs

• Excellent presentation, interpersonal, written and verbal communication skills

• Enthusiasm for solving complex problems that mitigate risk while delivering a seamless customer experience

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $116,280.00 - $136,800.00 - $150,480.00 U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.