Digital Personal Shopper

• Digital Personal Shopper

Point-of-Sale: Follows proper procedures to prevent shrink and follows applicable laws and regulations when selling items to Customers. Assists Customers with payment methods, return policies, and location of items when asked. Uses the cash register and completes Customer sales in a timely manner. Reports complaints, shrink issues, and problems with products, services, and work areas.

Order Fulfillment: Assists Customers with fulfillment procedures and programs. Takes, enters, fills, and ships orders for fulfillment Customers in a timely manner. Reports problems and Customer issues with fulfillment services, procedures, and work areas. Uses order fulfillment equipment and supplies in safe and correct ways.

Customer/Member Centered: Serve the Customer/Member: Shows care and concern when serving our customers/members. Asks questions in order to understand customer/member needs. Uses policies and information in order to exceed customer/member expectations. Finds and uses the right resources (people, products, tools, technology) at the right time in order to resolve customer/member requests.

Adaptability: Adapt: Adapts to changing work demands. Stays focused on own work when faced with change or difficulties. Stays open to and learns from assignments and feedback. Learns and adapts to digital systems, strategies, and processes using different digital tools to complete essential job functions.

Order Fulfillment: Assists Customers with fulfillment procedures and programs. Takes, enters, fills, and ships orders for fulfillment Customers in a timely manner. Reports problems and Customer issues with fulfillment services, procedures, and work areas. Uses order fulfillment equipment, such as smart devices and digital applications, and supplies in safe and correct ways.

Physical Activities:

The following physical activities are necessary to perform one or more essential functions of this position.

Enters and locates information on computer. Moves up and down a ladder. Moves up and down stairs.

Communicates effectively in person or by using telecommunications equipment.

Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer.

Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Visually verifies information, often in small print. Reads information, often in small print. Visually locates merchandise and other objects.

Safely operates large power equipment.

Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.

Moves, lifts, carries, and places merchandise and supplies weighing up to 50 pounds without assistance.

Work Environment Working in the following environment is necessary to perform one or more of the essential functions of this position. Works in areas requiring exposure to varying temperatures, extreme heat or cold, and/or wet, damp, or drafty conditions. Works overnight as required. Works varying shifts as required.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person